Trust PlaneTrustPlane
Coach America logo

Coach America

4.950 reviews
Last reviewed: Jan 18, 2026

Do you agree with Coach America's TrustScore? Voice your opinion today and hear what 105 customers have already said.

Coachamerica.usMember since Mar 2026

Coach America is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.9 out of 5 stars. Last reviewed January 18, 2026.

Customer Reviews

Write a Review
Filter:
50 reviews

Coach America was a great company to…

Coach America was a great company to work with. The contact person was very nice and. always sent info immediately and checked back. The drivers were very nice and friendly. They were also patient and kind. Our whole experience was an A+!

Rich
Was this helpful?

From the beginning of planning a…

From the beginning of planning a religious bus tour, my experience with the representative Leon Goldberg was excellent. We went from South Carolina to NYC fromJuly 6th until the 11th. Goldberg was very quick to respond back to my questions and whenever changes needed to be made it was never a problem. The bus drivers Mr.Johnson and Mr. Drake were very nice and helpful to whatever we needed. The only problem we had was that they did not empty the waste from the bathroom until we were returning back to SC from NY. That to me is a big deal and the reason for giving 4 stars instead of 5 and especially since people sit near the restroom. However, after we returned I informed Mr. Goldberg and he was very apologetic about the issue and wanted to make it right by offering a discount on our next trip. So happy that was our only issue because my friends are still talking about the trip and how much fun we had and can't wait until our next adventure. Definitely, we'll use this bus company again, and especially will request all of the people we had that made the trip enjoyed. Thanks Coach America 😊

Marsha Stanley
Was this helpful?

Thank you

Thank you, Dominick! You have been most helpful and responsive via email or by phone. Your customer service skills are top-notch! I worked with Dominick to secure a 56 passenger, charter bus for our graduate students and program director to get to and from Washington, DC. I received feedback from our students that the bus was very clean and that they had a nice trip. Brett was their driver. Again, thank you to Dominick, Brett, and Coach America!

Shannon L
Was this helpful?

Great Staff & Customer Experience

Bus coordination was super easy! Company was attentive, responsive, flexible, and wonderful to work with. Will definitely be booking again!

Elise Williamson
Was this helpful?

Corporate Team Building Event

Coach America has the best and consistent service of transport and can always rely on them. For the last several years we have used Coach America for our Christmas Staff Meeting in Chicago. We always have an evening company teambuilding event and every time I call Dominick Ricigliano to schedule our transporting needs, he delivers with kindness and reassurance. His staff is great, kind, and punctual. All their buses are quality and clean. As a staff meeting coordinator it is priceless that I do not have to worry about any of the transportation process. Thank You Coach America!

Jeri Rose
Was this helpful?

reliable

on time, clean bus, very safe and responsible driver Fred.

Maryanne Ruzzo
Was this helpful?

Excellent Company to do business with

Good morning Dominick,I just wanted to say THANK YOU. We had a perfect outing on 12/14/2024.The buses arrived before 2pm and they were comfortable and clean.The drivers were very professional and accommodating!We will definitely do business with you in the future!Ezequias GomezChurch of God of 4th AvenueTrip # 15595

Ezequias Gomez
Was this helpful?

We rented a charter bus for our church…

We rented a charter bus for our church group for a trip to Sight and Sound Theatre. First, the bus was at our location a half hour early with the newest and cleanest bus anyone has ever seen. The bus driver was a true professional. We recommend Coach America 100%. The owner is an honest, no nonsense businessman who gets results and has earned my respect. Thank you!!!!!

Rey Paulino
Was this helpful?

Best Experience yet from Beginning to End!

1st I would like to Thank my sales rep Leon, he went above and beyond to make my trip a success!!! I’m soooo grateful for him. Next, the bus was awesome, very clean and updated from previous bus lines. Our Driver Mr. Johnnie was amazing. I will be putting in a special request for him next year. I’m soooo thankful for Coach America all of my guest were also very pleased with everything!!

Nikki
Was this helpful?

Highly recommended this company for…

Highly recommended this company for your charter bus needs. The experience with their representative Michael Ostrow was outstanding.

Jenny Frasier
Was this helpful?

We contacted Dominick at Coach America…

We contacted Dominick at Coach America for bus service between our hotel and our wedding venue. The entire process was a pleasure including dealing with Dominick who fielding a number of questions about the process. The price was very competitive and the driver Kai was there on time and provided excellent service. I would highly recommend this team of professionals.

Diane Giglio
Was this helpful?

MVP Camps

MVP Camps had an excellent experience with Coach America and Dominick. Dominick was professional and provided for all our needs and was always available to us if any issues came up. He was extremely courteous and respectful. We recommend Coach America and Dominick very highly.

MVP Camps
Was this helpful?

Good Coach

Good Coach! Worth it! Thank you men

Kate Grant
Was this helpful?

We had a wonderful experience using…

We had a wonderful experience using Coach America for our transportation needs. Anthony, the company rep was very hands on and efficient with all our needs. The driver was friendly, prompt and very professional. I would highly recommend using this company for all transportation needs.

Gail Setton
Was this helpful?

Proactive and Patient

Our point of contact (Anthony) was extremely helpful throughout the entire process. We had to change our itinerary lots of times and he was extremely patient and proactive the entire time. He made sure that our itinerary was correct and that the driver received the correct instructions. I believe we had a guest who was running late and we heard the driver was very kind. I really do recommend them!

Claudia
Was this helpful?

I had a fantastic experience with Coach…

I had a fantastic experience with Coach America on their luxury coach. Our driver, Ronald, was exceptional—professional, friendly, and skilled. The coach was comfortable and well-equipped, making the journey smooth and enjoyable. Highly recommend! Five stars!

Munira Punjvani
Was this helpful?

Our driver

Our driver, Louis, arrived promptly and was a gracious driver/host! He was able to quickly adjust to unexpected changes and displayed a very patient and pleasant attitude. The ride was smooth and comfortable. We would certainly contact Coach America for other excursions.

Ms. Lambert
Was this helpful?

We had a wonderful experience with this…

We had a wonderful experience with this company. They have truly professional and courteous drivers with amazing representatives to support you in any endeavor. Overall, excellent! We will be utilizing them in the near future for other events.

L. Alba
Was this helpful?

Responsive

Responsive, punctual, and fair pricing.Our organization will be sure to use them again.

Luis Gasca
Was this helpful?

Our salesperson

Our salesperson, Dominick R., was so accommodating. We needed to make several changes and he helped us. The bus showed up on time and all went well. Thank you!

Liz from Boston
Was this helpful?
Cite this page

According to TrustPlane, Coach America has a 4.9/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/coachamerica-us