Everyone was very nice and helpful and…
Everyone was very nice and helpful and I got my order within a few days. I am very happy with my product.
customer
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Carpet Express
4.750 reviews
Last reviewed: Feb 28, 2026Do you agree with Carpet Express's TrustScore? Voice your opinion today and hear what 1,100 customers have already said.
carpetexpress.comMember since Feb 2026
Carpet Express is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.7 out of 5 stars. Last reviewed February 28, 2026.
Customer Reviews
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50 reviews
Alan was fantastic!!
Alan was fantastic!!! I explained my project & he was SO helpful! I even called back the next day & added carpet to the order. I received my order timely and the quality was excellent on both the tile & the carpet... even my installer was impressed with them. I will definitely be using y'all again & again on my rental units as well as my home. Thanks!
Patricia
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Great Service and very timely.
Great Service and very timely.
Donna
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Great Buying Experience!The staff at Carpet Express had the…
The staff at Carpet Express had the flooring at a great price and worked with me to satisfy my expectations. Great phone presentation and was overly helpful from start to finish! Very friendly and customer satisfaction!
M Stover
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We replaced carpet with LVP and Dennis…
We replaced carpet with LVP and Dennis made the process seamless from ordering to installation. I would definitely recommend him and Carpet Express for your flooring needs.
Annette Mullis
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Great customer service!
Great customer service!
customer
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Excellent to do Best Flooring supplier of all! business with
Excellent to do business with. Bryson is excellent to work with and very knowledgeable. Highly recommended for all your flooring needs. Very quick shipping and delivery
Bryson
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Enjoyed working with Jim.
Enjoyed working with Jim.
Builtwell Bank
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SUZANNE IS VERY EXPERIENCE AND HELPFUL
I HAVE ALWAYS HAD A EXCELLENT EXPERIENCE WHEN DEALING WITH CARPET EXPRESS. SUZANNE HAS ALWAYS BEEN THERE WITH ANSWERS TO ANY QUESTION WE MAY HAVE AND HAS ALWAYS BEEN VERY HELPFUL
BEVERLY PAYNE
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I bought carpet online after speaking…
I bought carpet online after speaking to Debra. She was knowledgeable, helpful and gave us good advice. We bought, and Carpet Express shipped our carpet the same day. Great product. Great Service
customer
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Material ordered easily
Material ordered easilyMaterial received on timeGood transaction
WAFLOY
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Best customer service experience ever!
Best customer service experience ever! Joyce went above and beyond the call of duty for me in a difficult situation...She rocks! Don't hesitate using her or Carpet Express!
SUSAN CURTIS
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Best online flooring service you can find!
Suzanne was my sales rep. She was great. The communication was excellent. It was less than a week from ordering to pick up, and that included shipping. Thank you, Suzanne and Murray, for making this purchase seamless. Art Sweany
Arthur Sweany
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Gabriel is wonderful to work with
Gabriel was able to get me an invoice from 3 months ago that I needed to complete my job costing of our CC statement. He was very helpful and pleasant to work with. Thank you so much!
Lisa at Purofirst.
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Carpet Express Floors You.
They offer you all the assistance they can for you to find the flooring you are seeking and the lowest possible price point available.
RODNEY
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Joyce Davis is amazing!
Joyce Davis is amazing!
Kliencie
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Sonya is a great salesperson she is…
Sonya is a great salesperson she is very thorough and attentive to our needs. 5 Stars Sonya.
customer
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Bryson was very helpful and I use him…
Bryson was very helpful and I use him for all my orders. If you go I. store he'll walk you through the whole warehouse holding your hand through the whole place. If you want samples he'll ask you how much and boy does he deliver!! Great prices easy order.
Hey Guy Construction
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Great products, super fast shipping
They didn't have the carpet we ordered in stock (the website is not accurate/no quantities). The next day Dennis called me and he sent me pictures of what they had in the qty I needed. We picked one and it was delivered the next day. I am not a carpet guy but the quality seemed great and the install was easy (besides a few aches and pains from laying over 2200 sq ft!)
Triad Tile Worx
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Reliable
Reliable, quick quotes and timely follow-up that meets the demands of our flooring business. Thanks especially to Gabriel for his outstanding and dependable support.
Antonio Conover
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According to TrustPlane, Carpet Express has a 4.7/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/carpetexpress-com