Four months later, Still have not receive my stuffs
The phone number and email is no longer working. I am having the worst experience with this company. It has been 4 months since my belongings got picked up and supposed to be delivered within 30 workday. They did not contact me once since they took my money and my stuffs. I can't reach anyone at this point to find out where my items are. They lied about the truck was in route many times and later on stared it was still at the warehouse. I am mentally exhausted from working with these people and really upset that I can't even come pick up my items. Really sad customers who seem to not going to get anything back.
Monster Unicorn
I’ve moved several times
I’ve moved several times, but this was by far the smoothest. Communication was clear, pricing was fair, and the movers went above and beyond to ensure nothing was damaged.
Paxton Larson
This company is awful!
This company is awful!! They did thousands of dollars in damage, and offered only $125 in compensation. After six months, we have yet to see their insult of a check. The furniture was supposed to be wrapped in blankets but was not. We now have dings and scratches in almost every piece. They broke things and even left items behind in the old house. They threw items in the storage unit but when I asked them to be more careful, the crew said, "Good stack. We do good stack." DO NOT HIRE THEM!!!
Laura Pulaski
Scammers, They will extort you for more $
United Moving Express in coordination with A & S Moving and packing are companies who use extortion and unethical practices. I answered an ad online while I was looking for a moving company to move my things from Pleasant Hill, CA to Baton Rouge, LA. I was give an initial estimate of about $2300. I told United Moving express it was too much and I would do more research they came back and said if we can do your move for $1900 can we make a deal? I told them sure, that would be acceptable. So they gave me a binding moving estimate based on me telling them i have a standard-one bedroom apartment worth of furniture to move - a living room set with one couch and accent chair, a coffee table, side tables and bedroom furniture - a bed, side tables, a dresser and then some extra boxes for kitchen and bathroom things. all of which was in a 10x10 storage facility which was about 70% full. I told them all of this, they confirmed all these details over the phone and sent me the contract. On the day of the move the moving company loads half of my things, and then tells me they will need to charge me an extra $500 because it was taking up more space on the truck than the estimate. I told them they knew exactly how much space it would require. They told me they would not let me take the rest of my things until i paid. They extorted me for more money. When I called the brokerage company they said 1. their software was outdated so they couldnt account exactly for the amount of space they would need on the truck.2. that it didnt account for "non-standard" sized items. All of my items were standard size, nothing out of the ordinary.They knew exactly how much space it would take, but they gave me a fake amount on the initial contract, in order to take my deposit, knowing i would be charged a lot more on the day of the move by their partner company who extorted me and gave me no alternatives. They would take my money one way or the other; I either pay them to load the rest of the things on the truck or they would take all them money (deposit + half of the amount of the move) for labor of already loading half of my things on the truck then off if i chose to do so.On top of that, they also moved my things 3 weeks after they picked up my things. I was told they didnt know when it would come, they most of the time didnt answer the phone, and they refused to tell me where my items were.They showed up at 8 pm to deliver my things. DO NOT USE THESE SCAMMERS.
Shirien Elamawy
Literally the worst experience.
Literally the worst experience.First of all they were 2 days late. They low balled the estimate and then told us we had to get another truck. Then they show up late to drop our stuff off. There was not a single piece of furniture that wasn't broken or damaged in some way. The company would not communicate, they kept adding more and more fees, and our movers were extremely slow. There's too much to mention in one review.
Colton Iverson
