Extremely rude customer service.
I placed an order and paid extra for two-day shipping, yet it is taking much longer than expected. When I called customer service to inquire about the delay, the representative was not only rude but also extremely unhelpful. I was simply trying to ask a question, but I was treated poorly from the outset. This level of service is unacceptable and unprofessional. Kim Sasser was the representative I dealt with, and I expect better from your company.
Ian Spahr
Accurate and very fast delivery
Accurate and very fast delivery. Great price. Very happy with product.
Libby Mix
Poor customer service, cheated me on shipping
I ordered a Covid test and paid $20 extra for 2-day shipping. They shipped UPS ground, which will take 10 days. No apology, just told me to ship it back (at my expense!) and I would get a refund when they have it back. Beware, POOR customer service!
Joerg
Literally received it the day after I…
Literally received it the day after I ordered it!! Amazing!! Product is totally reliable also!
ASHLEY I
Great product and service
It was an easy experience talking to someone. The online ordering was just as easy.
Dawn Tarte
Perfect
Great fast easy
PB
Very happy with the 15 panel drug test…
Very happy with the 15 panel drug test cups.
Jane Desmarais
We are completely satisfied with the…
We are completely satisfied with the products and the service from this company.
Matt Lever
great testing
great testing
Belit Garland
Great customer service
Our order was processed quickly and when an data entry address error was discovered, they called to resolve the issue. Very satisfied!
RobertG
Excellent job at meeting my needs and…
Excellent job at meeting my needs and delivering the order as soon as possible!
Ann Wittenburg
Easy ordering and fast delivery
Easy ordering and fast delivery. All at a good price.
Family Promise Knoxville
Urine Test Cup
We ordered for the first time for a 16 panel test cup. The ordering process was very easy and we received our order within 2 days. It was great customer service.
Genesis Counseling Inc.
Rapid UA test
Their drugs screening supplies are very good. Able to detect majority of the abused drugs. Satisfied with my purchase.
Miriam
The box was crushed when I recieved the…
The box was crushed when I recieved the package.
Cavalry House
Great place to order from
Great place to order from. Easy to place order on the internet, billing, and shipping was very prompt. Merchandise was received in great condtion. Will order again in the future.
Kathy Lepicier
Fast and courteous service
Fast and courteous service
Joseph Romeo
Quick ship and excellent customer…
Quick ship and excellent customer service. Great product that is very easy to use.
Susan
Excellent price and timely delivery
Excellent price and timely delivery! We are a small non-profit agency, so saving a hundred dollars is a big deal - especially when it is for the same exact product!! Thank you!
Phil Romero
Havent had the opportunity to have the…
Havent had the opportunity to have the product perform yet but im sure they will do good as planned, they shipped fast and complete
Carl Bradburn
