I like this service
I like this service
Arthur Anderson
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ALRUG
4.918 reviews
Last reviewed: Aug 17, 2022Do you agree with ALRUG's TrustScore? Voice your opinion today and hear what 18 customers have already said.
alrug.comMember since Mar 2026
ALRUG is an online company. Based on 18 reviews on TrustPlane, it has an average rating of 4.9 out of 5 stars. Last reviewed August 17, 2022.
Customer Reviews
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The service is great and the the products are not bad.
Rimma Jason
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I have received the rug and we are…
I have received the rug and we are enjoying having it in our house. It arrived timely and was beautifully packaged. Your customer service has been the best I have ever seen and is much appreciated. I am not an expert although I do have about 10 Persian and Oriental rugs of varying sizes and the Kazak rug purchased from ALRUG is a very nice quality rug. The pattern, symmetrics and colors are excellent and light side/dark side contrast is very evident, which to me is a good indication of quality. Overall, I feel I received a good value and I will pass along the name of your business to anyone I know that is in the market for a fine rug.
Alessandro Velasquez
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excellent customer service
excellent customer service, gorgeous rugs! thank you!
Maryam
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wonderful rug
wonderful rug, fast service
Regina Thomas
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Beautiful rug, very satisfied.
It took two weeks for the rug to be shipped after I ordered it, but that inconvenience was compensated for by the rug itself: it is beautiful, exactly as described, has a deep pile and a luxurious feel. I did not wish to transact business with PayPal and the company accepted my order over the phone. And they gave me a significant discount. Once the rug was shipped it arrived at my home in two days. The rug delights me every time I see it, so, five stars.
Willis Cook
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So happy with my rugs!
Divinas las alfombras! De buena calidad y el servicio al cliente excelente. I will definetively recommend Alrug !
Andrea Margarita Galvis Jimeno
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Great rugs!
I've ordered several rugs from ALRUG over the years. Each has been well made and gorgeous. We even did a custom rug and it came out beautifully! When looking for rugs, I always check ALRUG first!
Jennifer Remillard
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Have their rugs since a number of years…
Have their rugs since a number of years now, already spread previous purchases with friends and family throughout Europe. Excellent selection and you can get down to the source and understand the history of the rug you are actually interested in!
jakob
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Excellence!
I made first contact with AlRug in 2007. Bought my first rug in 2008 and since then many more. It's all about excellence with this guys. Highly recommended.
Lukas
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Great product -rugs are accurately…
Great product -rugs are accurately described in advertising. Good color and high quality. Quick shipping - for the distance !
Proud American Baker
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Very large range
Very large range, and best collection of Rugs... Amazing 👌👌😍
akhtar khan
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Great experience
Great experience. Arrived on time piece exactly as per pic.
saml
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The rug is very high quality
The rug is very high quality, very beautiful. We are very happy with it. It was our third one.
Olena
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The rug looked just as it did on the…
The rug looked just as it did on the website. The delivery was quick. I spoke with Jane L from ALRUG who gave me great customer service.
tony m
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Unlike buying rugs from galleries
Unlike buying rugs from galleries, these are very recently made and haven't been sitting around for years. Alrug offers contemporary gcolors and modern designs while preserving the beauty and craftsmanship of this ancient craft. The variety, quality and prices are exceptional, as are their sale specials throughout the year. Highly recommended.
Paul Joseph
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Authentic Handmade Shawl Rug
Wonderful Customer Service, Quality as described. HIGHLY RECOMMENDED ALRUG
Anam Siddiqui
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The rugs from ALRUG have best quality
The rugs from ALRUG are beautiful and have the best quality. I am very happy to have bought two beautiful rugs there. The transport from Lahore to Austria was surprisingly fast. I also had the opportunity to visit this store in person. I highly recommend ALRUG.
Dietmar Stanzel
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According to TrustPlane, ALRUG has a 4.9/5 rating based on 18 verified reviews as of March 2026. Source: trustplane.app/company/alrug-com