Complete waste of money and a scam. Will get my money back of course.
It arrived about two weeks late but it had so tip or anything in it. Complete waste of money and a scam. Will get my money back of course.
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allcars.com is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 1.6 out of 5 stars. Last reviewed December 11, 2025.
It arrived about two weeks late but it had so tip or anything in it. Complete waste of money and a scam. Will get my money back of course.
Didn’t work and was a complete waste of money, don’t buy as you might as well just throw your money in the bin
complete scam - avoid at all costs. Told me my item had been delivered when it hadn't after waiting weeks for delivery. Wanted me to send them a copy of my ID to "resend" .
After waiting for the delivery the pen was damaged the container was empty and of no use whatsoever.Contacted Allcars by email no response this product no good would never use this company again.
Would give it no stars if that was possible. Arrived in awful packaging so the pen was torn in two & spilt everywhere (it absolutely stunk). Then when we tried to use it, it made the scratch look much worse. Avoid at all costs!
No a good experience at all. Asked me a question over text message about my car, said I didn’t have the VIN at the moment and then they proceeded to bash me and curse me over the phone saying I’m a retard because I didn’t have it. These people are super rude for no reason and I’ll never come back and never recommend this to anyone!!!!!
One star is too high. They would not respond to my questions. They did not deliver the product I ordeded. They initially sent email saying it would soon be delivered but it was never delivered. They are a scam. Will likely report them to the better business bureau.
Don't buy, , you no longer see either the money or the product. It's a scam.
No email, no tracking, no delivery received and no reply for 3 weeks now. Seriously I have never experienced this before with a company. Do not buy
This company originally offered one product price and sincerely knocked down the price for a phantom sound. Mind you I ve never had an issue with this vehicle and have it serviced professionally. The service lady ariana hung up on me when I called her out for the phony qoute. Dont work with these people. They are a scam.
These pens do not work - waste of money. Don't bother.
Pen actualy did a good job at covering the scratches, however it rained two days layer and everything turned white, my car is black, this product is not fit for purpose and has damaged my painwork, people beware,
This website misleads users into believing they will be able to list their cars online - they are only giving their information to funnel you to dealerships for a bull---- undervalue offer.
Awful product. Awful customer service. I received two faulty pens and despite multiple emails and website enqiuries I can't get a response from anyone to get a refund. Do not buy from this company.
DO NOT WASTE YOUR MONEY!!! This product does not work! No instructions, you have to You Tube I show to. Tips do not fit in pens. Doesn’t cover the smallest thinnest of scratches. No customers service and no refunds. WALK AWAT!!!
I have contacted these guys at least 6/7 times by the only means possible. Web page submission. I have also emailed various e mail addresses but still nothing. Yodel delivered to the wrong address. They say I have to speak to the retailer. The retailer is not communicating. Very poor coming to ignore the client. All I want is a refund for the product I did not receive or the product delivering. Please contact me to resolve this issue. Chris UK
DO NOT BELIEVE THE 5 STAR REVIEWS, I purchased the pen from the official website, so I know it is the genuine product.The so call all cars magic pen does not work, I used it as instructed per their website on a couple of very minor scratches, it left a white residue which just wiped off, in my opinion its a scam, they highlight 5 star reviews, but go to their website and try to read their reviews, you can't.I'm still waiting for a reply so I can return the product.
The pen came with no instructions for use, no warnings, and no return information. After using on scratches made by tree limbs, my paint started to bubble, pop, and finally peel. After This is the worst purchase I have made online. PLEASE DO NOT BUY! IF YOU BUY AND HAVE NOT USED, EASE DO NOT USE!! If anyone actually receives a response from them, please let us know.
After using the pen i have come to two conclusions Firstly the product must be faulty Or secondly the product doesn’t work as described
The scratch remover pen arrived with no nib so useless. I have repeatedly sent messages to have a replacement or better still a refund and have received no response whatsoever. Absolutely no customer service!! My negative reviews will continue as long as I am ignored
According to TrustPlane, allcars.com has a 1.6/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/allcars-com