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Zenni Optical

4.460 reviews
www.zennioptical.comMember since Feb 2026

Customer Reviews

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60 reviews

I bought four pair of glasses

I bought four pair of glasses. One makes me dizzy so I can't wear them. Another one doesn't fit correctly. The other two are fine.

Anonymous
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Great Purchase

Love both pair of glasses I purchase from zenni Optical. They look great and love the way they look on me. Complements on them all the time.Love them.

Alvin Shepherd
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So easy to do online and I loved how…

So easy to do online and I loved how you can see how the glasses look before you order. Also very reasonably priced compared to eye doctor prices. I love my new glasses and will definitely order more.

Karen Geaney
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I love the variety at Zenni

I love the variety at Zenni. It's a completely different positive experience compared to the local optician. Aside from variety, if you make a mistake or are unhappy with your order you can easily return it with zero hassle.

AB
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Glasses fit well and received in a…

Glasses fit well and received in a timely manner.

Dawn Funari
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I love my new glasses

I love my new glasses. Dealing with customer service has always been a pleasure. Everyone has always been so nice.

Cassandra
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Great frames

I love my new frames. Zenni is great, I don't know how many pairs I have bought over the years.

BETTY GRAY
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Exceptional customer service

Despite having issues with the prescription I was given from my eye test Zeno customer service was without a doubt the best I have ever had the pleasure of being helped by! They don’t question, they want you happy and satisfied! Service that isn’t seen much these days! Thank You for the support and the glasses of course are great!

Ryan Jacobs
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The whole process was super easy and…

The whole process was super easy and glasses arrived pretty quickly

debra Siddique
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Refund scam

I made a refund for an order that was $20.49 total, and they only refunded $11.59. There was no damage to the return.

Max
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I love my glasses from here

I love my glasses from here. I get so many compliments. They're adorable and affordable; and they take your prescription from anywhere.

Bam Davenport
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I was nervous about the purchase…

I was nervous about the purchase because it did not include the clip on sunglasses in the purchase summary. They are a bit flimsy and not the easiest to attach if the glasses are on your face. I had to remove the glasses (I’m use to transition lenses, but don’t like that they are sometimes too dark indoors)

Therese Albright
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Lopsided?!?

I have been ordering from Zenni Optical for almost 20 years. I have always been very happy with my frames. This time my frames seem to be lopsided. I am constantly pushing them to get them adjusted from side to side. One arm seems to be longer than the other. This won’t deter me from ordering again, just thought it was worth a mention

Laura
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Excellent quality and price!

Excellent quality and price!

Rachel
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Poor progressives

location of progressive zones way off....not really useable

red
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Great prices

Great prices, nice frames and lens selection. I have ordered over 6 pairs due to my eyes changing and getting new prescriptions. Zenni has saved my so much money!

Steve T
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Great quality frames and lenses at a…

Great quality frames and lenses at a fraction of the cost of traditional glasses.

Belinda Meshell Stricklin
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Love the look good quality

Love the look good quality

Jennifer
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Need Better Choices

I would like to see a better selection of eyeglasses to choose from in the women’s section. The prices are good, but the selections are not that great.

Cynthia
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Easy to order.

Easy to order duplicate glasses. The price is very nice. The glasses fit well and I am very happy

Richard Hill
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