I had my S3 for over 4 years now
I had my S3 for over 4 years now. After a lot of teething issues, I have covered over 20000km (not a spelling mistake)!It has been my commuter and bike-trip bike and I could not imagine life without it. It is the little things that make it great, such as the kick-lock. The convenience of not carrying a lock around is very high!My greatest critique are obviously the initial problems, but they have been fixed under warranty and since then I had no problems - even the Danish weather, salt and mud have been handled surprisingly well.I only wish they would have kept the matrix display on the newer bikes. I prefer the stealth look of the S3 and I am not a great fan of having to attach my phone to my bike, which will grab attention. I do enjoy my off-screen time...Regarding the technology and the whole package, one of the best electric bikes on the market - at leas in my humble opinion.
Benedikt Brandes
Still disappointing S6
Unfortunately after only two weeks the brakes make loud grating noises. Nothing seems to have changed since the s3 in 2020. Monday it will go to the repair shop.
Albatros
Since upgrading the software for…
Since upgrading the software for tracking the headlamp stay on all the time, unless the bike is locked. Even then the bike activates sporadically without me being at the bike.
Brock Bullard
Best E-Bike
So happy they are back! Setting up was easy and riding made even easier. Thank you VanMoof. <3
Christian
Poor Quality
The bike bag I purchased for my S3 lost its mounting bracket after just three days of use. The quality is embarrassing. Btw, the way the company treated its customers after announcing bankruptcy was just as disappointing.
Andrzej Pawluszek
What experience
What experience? I have a VanMoof X3. Since the company was bought after an initial flurry of PR comms I hear nothing about support or anything really, so why are they sending me this???
John
I love riding my VanMoof S3
I love riding my VanMoof S3. For a few years now without any problems.
Gert-Jan
RIDE PRO SERVICE IS A RIP OFF
I recently subscribed then cancelled the Ride Pro subscription today for my Vanmoof S3. I did this for the following reasons:1. The data provided to Health connect is pretty useless. The time and distance I can get from any free health app on my phone. What I really wanted is calories or watts used taking into account the battery consumed with assistance - otherwise I can get the same info from any free health tracking app.2. I Tested “Find my Bike” by reporting it stolenIt took 3 days to triangulate the bikes location by which time the bike would most likely be far out of reach of recovery or completely dismantled.Also, it took 3 days to lock the bike and disable it - making the locking feature useless - giving thieves 3 days to cycle the bike away - not good!Then the triangulated circular estimate of location was completely wrong by about 500 meters - and I live in central London with lots of signal masts for accurate triangulation. This erroneous location would make it impossible to then use Bluetooth to find the bike as I would be looking in the wrong location.Then when I got near the bike on Bluetooth while still fake reported stolen, so i knew location, it automatically unlocked the bike (despite my settings requiring manual unlock). This would alert any thief and give them further time to escape on the bike - yet again!So I just got bike theft insurance for €44.00 which is €5.00 cheaper per year than the €49.00 Ride Pro subscription and I don't have to mess around trying to find the stolen bike.THE RIDE PRO SERVICE IS A RIP OFF - bike insurance and any tracking health app is better and cheaper.
Stephen McCabe
Expensive items and only way to buy…
Expensive items and only way to buy accessories from but good bike, never had issues with errors. however they could maybe lower the prices as e-shifter costing 300+ euros is too much!
Thinyar
Much better than the S3
Much better than the S3, which I loved. Gear is smooth.
Niels Preij
Bike is good, support NOT good
Bike is good, nice to ride. Support is not good. The charger come broken, it can happen, but still no new charger, two weeks already waiting, bike stopped. Two rides since bought, almost two weeks stopped.
Enrique Guijarro
Top bike very happy
Top bike very happy
Luis Violante Djalo
Exactly what I expected
I rode the S 3 for 4 year (4000km) and this was great, not everything perfect but great. With the S 6 for now 200km everything is better, the switching of the now 3 gears is smooth, the kick look even more simple. My wife has an electric bicycles for another well known brand, if she needs to ride alone she always takes my S3. Because otherwise she had to get her chain of, store it and when she arrives the same again. And the fabulous boost button..But please you guys invent an indicator for the bike. This would make riding much saver. So thanks for your investment in a bike that’s really beautiful and practical.
Michael Probst
None like it
It's not just fun, like riding á bike... It's á proper experience! 😍 The old models have some flaws, but next to that it's the best bike on the market. Period! 💖
Nino Valent
Bought my S6 at Wiel tot wiel in…
Bought my S6 at Wiel tot wiel in Amsterdam. The service was great!I'm very happy with the bike. Smooth ride. Just a shame it doesnt have a belt drive.
Francis
Lost trust in this brand
Bought a nice looking product that had manny flaws and was abandoned by its makers. My bike was useless often as the battery, kicklock and gear switch just stopped working and my warranty just went with the bankrupsy. But I can get 500 when I trade it in for a new bike… awesome.
Gerard Honing
What a great bike!
What a great bike!The bike is amazing more than I expected.
Derrick Stomp
Ne pas acheter
Relationship with after-sales service desperate.For example, I have a start-up pb of an A5 for a year and I still have no return? Putting €2700 for a bike that remains broken down is not really a good investment. Despite my answers to the many questions, exchanges I still have no solutionA disaster. Here I'm only talking about the A5 but I have other pbs with S5 whose accessories I can't get ( luggage rack, cushioned seat tube) for months!....My recommandation Don't put a penny in a product of this company ....😳
Franck
What a pity
Two points: 1. This bike has a very beautiful design, but the automatic gear shifting is completely botched. It shifts from first to second at 14 km/h and from second to third at 19 km/h. 2. This means that as soon as you ride at 20 km/h, you feel as if you’re on the big chainring of a mechanical bike, with an extremely slow pedaling cadence (requiring huge effort) of about 40 rpm, whereas it should be around 70 or 80 rpm. This is absolutely impossible for anyone who is used to riding a normal bicycle.
François matte
Bike rides very smooth.
Bike rides very smooth.VanFoom had a S6 in stock. I made use of TradeUp action of Van Moof and got a 500€ voucher.S6 has more functionallities than older versions.Technically are the gears now mechanical in the rear axle.
Rutger
