No customer service. We have a near new set of smaller Pyrex bowls and the lids are just crap. Many dont fit. Way too loose. Only ever been washed in top rack of dishwasher which says is safe to do. Never in microwave. We have cheap old plastic bowls with lids probably some decades old that still fit snug and seal fine. Customer service never responds.
I have some small pyrex bowls that came with red plastic lids. The lids have deteriorated and when I contacted the company they said there is a warranty and in order to get free replacements I need to supply the time and place that I bought them. I couldn't do this so they wouldn't replace them. Is a big company like pyrex so unprofitable that they can't replace a few plastic lids?
DO NOT BUY.... literally exploded in my oven. Dinner ruined
I got my vacuum Pyrex dishes( 2) plus the pump, via the promotions on Morrisons more card. I have tried with various contents and when using the vacuum pump I do till I feel a slight resistance as instructions not to over do it, and the very next day they are not sealed as there is no need to squeeze the valve to release the vacuum, very disappointed, ok supposedly free but it did take £750 of spending £10 each time to qualify to get them, but I bought 2 similar vacuum containers from TEMU, for less than £10 and they keep the vacuum for days probably even weeks if I tried so I’ll give 2 stars as you can cook with these, but as for a lasting Vacuum, it just doesn’t cut it.
I have been using Pyrex casserole dishes for a long time and always been very happy with them. The only downside is that they eventually get chipped and if you drop them are inclined to break! I was given two new casserole dishes recently and was surprised to find that the design has changed. The new dishes do not stack properly with the old ones; they do not stand securely even on their own lids and the lids are not compatible with the older dishes. To add to this, they are now very difficult to hold onto safely using any kind of oven glove, due to the change in shape, size and surface texture of the handles. Not enough thought went into this design: it is a disaster.
Years ago, when living in the US, bought a lot of Pyrex glass storage containers with plastic lids. I need to buy replacement lids because they have all fallen apart. But here's the problem. Because the dishes were made in the US, I have to buy lids from the US only. The ones made for the European market won't work for these dishes. Only I no longer have a US credit card or shipping address and I have met a brick wall with this company. I asked if I should throw all my dishes away. The response: "That's your choice". NO IT IS NOT MY CHOICE! It is the choice of Pyrex to not supply lids to me outside the US.Lousy service from a once great company. I was promised an email from a supervisor. I’m still waiting.
If you need some new plates or glasses for kitchen or microwave oven you really need to order from that guys, from what I know they also do make fantastic things like probably laboratory equipment anyway. Can we really make it?
