I would give zero stars if I could.
Exactly a month ago I ordered a pair of Shimano MTB shoes from Tredz and because I love(d) Izumi Pearl products so much I also ordered a pair of Summits from Izumi. I was fairly sure that the Summits would be my choice but ONE MONTH later I have still not got the shoes!Tredz delivered the first pair within 2 days and they were a bit too small so I exchanged them for a larger size and got those within just a few days but was still left waiting for the Izumi's. One excuse after another, no apology, all UPS's fault, etc. And then they promises to send a new pair which never happened, the delivery never even started. I have now asked for my money back and an apology and even expected compensation for the faff because I gave away my old shoes so I've had a month of no MTB shoes!Yesterday I finally sent a very angry email to Izumi and this morning I got an email saying they'll refund the money. No apology or any interest in compensation. Thus I will never buy Izumi again and would strongly recommend not buying from them if you actually want to get your order. Tredz was professional, slick and quick.I am very sad to write this because it is the end of an era of using and liking Izumi products.I hope this helps others.R