I rarely leave reviews
I rarely leave reviews, but our experience at Olive Garden tonight was absolutely unacceptable. After being seated, we waited 20 minutes without a single server coming to our table. No greeting, no drinks—nothing. We were completely ignored.My daughter finally had to stop a server herself just to ask why no one had come to our table. Instead of an apology, we were met with nothing but excuses. There was no sense of urgency and no accountability.When a server eventually came over, she immediately started using the kiosk to take our order—something we could have easily done ourselves. There was no real customer service, no personal interaction, just tapping on a screen. It felt lazy and dismissive.To make matters worse, our salad was brought out last instead of at the beginning of the meal. By that point, the experience was already ruined.When my daughter spoke to the manager (I truly wish I had gotten her name), she could not have cared less. There was no genuine concern, no meaningful apology, and no attempt to fix the situation.This was by far the worst customer service I have ever experienced at any restaurant. Completely disappointing from start to finish.
Jennifer OTERO
Amazing service from the host and…
Amazing service from the host and multiple waitresses! I had the pleasure of meeting several mattresses and the host during my experience on Valentine’s Day evening. The workers that I met are just endearing. My husband and I had a great time! We always have a great experience.
amber willow
Disappointed
I had the lunch lasagna with a salad and raspberry lemonade. The lasagna was terrible, dry, too much ricotta cheese, not enough pasta and it had one big piece of sausage plopped on top in sauce. The salad, bread sticks and lemonade were good. I was disappointed but I was very hungry so I did not complain. The server was very nice so I did pay in cash and left a 25 pct tip. I won't be going back no time soon.
Gwendolyn Benson
Had a job interview there the man told…
Had a job interview there the man told me at the interview I was what he was looking for to fill the position and he would be calling me for a second interview he lied straight to my face
Michael Giusto
Rohnert Park To Go Order Experience
Yesterday I stopped at the Rohnert Patk restaurant to place an order Spaghetti & Meatballs. The wait staff taking my order never welcomed me. No eye contact I asked all the questions information could have been offered. In summary I was an inconvenience. The spaghetti was good. I’m tossing the meatballs. Sometimes food leaves a bad taste. I will never frequent that restaurant in the future.
Connie
Olive Garden and Darden supporting sex Offenders
August – December 2025 – Intentional Suppression: Allegations and witness statements indicate that management (specifically Brenda Hernandez) actively discouraged the minor from disclosing these events to family or law enforcement, citing "workplace drama" and potential job loss as deterrents.January 4, 2026 – Public Records Verification: Advocates for The Culture Effect Inc. verified via the public registry that Forbus is a Registered Sex Offender. This information was readily available, yet management allegedly failed to implement necessary safeguards or restrictive supervision.January 9, 2026 – Field Observation: During a site visit, our advocates observed Mr. Forbus in close proximity to minor employees, indicating a continued lack of protective measures by Olive Garden management.Management Admission: During an inquiry by our advocates, manager Eryn Armstrong stated: "I hire sex offenders... who do you think half of the employees are?" This statement demonstrates an institutional disregard for the safety of the minor workforce.Retaliatory Termination: Following the minor’s attempts to address her safety concerns, her employment was terminated. The Culture Effect Inc. classifies this as a retaliatory action against a minor for seeking protection from a known offender.III. STATUTORY VIOLATIONS & LEGAL AUTHORITYThe Culture Effect Inc. provides formal notice that the documented conduct appears to be in breach of the following Oklahoma laws:Mandatory Reporting (10A O.S. § 1-2-101): The duty to report child abuse is immediate and nondelegable. Willful failure to report is a criminal offense.Child Endangerment (21 O.S. § 852.1): Permitting a known offender access to a minor after reports of misconduct constitutes "knowingly permitting the physical or sexual abuse of a child."From: The Culture Effect INC La’Ron Marshall
La’Ron Marshall
Ordered the lasagna family style
Ordered the lasagna family style. Food quantity was enough but the lasagna was the worst I have ever tasted. Lasagna was very dry and tasted burnt. Not a good taste to have
bluehand
Delicious food friendly workers always
Delicious food friendly workers always
Claire
Olive Garden is a solid choice
The food was tasty and hot. The server was attentive, polite and knowledgeable.
Mike Crawford
OUR WAITRESS WAS OKAY NOT GOOD JUST…
OUR WAITRESS WAS OKAY NOT GOOD JUST OKAY.THERE WERE TWO OTHER TABLES THERE BESIDES US AND THE FOOD TOOK OVER 30 MINUTES OR MORE.
Shirley Heinzman
Management team works together
Management team works together. I am grateful for henderson and nichols, they work well together giving out great customer service. And special thanks to Amanda. They have the best food!
Dorthy McDonley
Restaurant needs deep cleaning
Restaurant needs deep cleaning, I got wrong food! Didn't say anything because the waiter was nice and over worked food was okay and my napkin had hair in it.
Mitra Zarfeshan
Went to Olive garden on Harden…
Went to Olive garden on Harden boulevard Lakeland first ones in the door had to wait for them to unlock it at 11:00 a.m. sat down got soup and salad was never offered anymore soup we didn't get our entree until 11:45 and was told by the waiter that to go orders our priority and he never apologized for it never came back to the table to offer any soup extra and we got endless soup and salad. North Lakeland Olive garden is wonderful Harden boulevard Olive garden sucks to be honest never go back there I will never go back there.
Kimberly White
Olive Garden Northridge CA
Olive Garden Northridge CA Disappointment in food quality continues! Inferior chicken used in dishes. ONE pasta bite in very watered down chicken soup. Takeout dinnersshould be exemplary as customer cannot request a replacement.
Sue McConnell
Our Server Angelica was absolutely…
Our Server Angelica was absolutely amazing she really took care of us and we ran her. She was friendly and patient. She even brought my daughter her birthday cake without singing an announcing it and embarrassing her. Angelica is the best
Rhiannon Holder
New competent customer service oriented…
New competent customer service oriented control must be implemented as Olive Garden is run extremely poor. I filed a complaint with corporate and remain ignored.
Mr. V. KARLSKI
Ebony Taylor
My server, Ebony Taylor, at the Olive Garden on Whittlesey Blvd. in Columbus, GA, was incredibly warm, pleasant, and made me feel genuinely welcomed. It has been quite some time since I last visited, and I was pleasantly surprised.The meal prepared by Chef Alex was absolutely delicious—the flavors, seasoning, and presentation were outstanding. Ebony ensured that my friends and I were well taken care of throughout our visit, and the overall ambiance was wonderful.Thank you for such a lovely dining experience!
Nelsyann Brown
Olive Garden - Austell, GA. Hate to give a 1 star...
Hate to give a 1 star.... but this location is AWEFUL. Not only is the service bad, but the management is worse. A little background: We had 5 people at our table 11/23/25 @ around 5:30 - 6:30 in the evening. Jay (Jalilah)was our server. Ashley was the manager we later talked on the phone immediately after our visit. I DO NOT RECOMMEND THIS PLACE.To start out 3 of the 5 meals ordered were incorrect or messed up. My daughter ordered eggplant Parmigiana and received Chicken Parmigiana and was questioned about it like she didn't know what she had ordered.( she is vegan) Another ordered chicken scampi and was brought Shrimp Scampi. Also questioned her the same way. She graciously took the Shrimp Scampi assuming she could have been mistaken (She always orders Chicken Scampi when at Olive Garden) * she was told by Jay that she would bring her the chicken separately and not be charged for it! and my wife's meal was absent altogether. My meal was correct although not good. Tour of Italy and the Chicken Parmigiana was very dry. I didn't get to eat much else because of the proceeding incident about to be explained. A manager came to the table and said the cook had chopped the asparagus up for my wife's meal and was that ok? We had no problem with that and stated so. Still it took another 10 - 12 minutes before her meal actually arrived at the table. This is after everyone else had their meals. During this 10 - 12 minute time the table next to us left and a bus boy came to clean that table. He ended up spraying cleaning chemicals in a spray bottle sending these chemicals into the air in the direction of my wife who happens to be an asthmatic... sending her into an asthma attack. She tried moving to the other side of our table to get away from the airborne chemicals but continued to be in distress. Her food arrived during this time with a dried out piece of Salmon without any seasoning sauce on it, but in a plastic cup next to it. By then, she could not even attempt to eat so we asked for to go containers. My wife was accompanied by my daughter to our car to administer a breathing treatment. We proceeded to get the on table kiosk to pay the bill and after doing so, another bill pops up for the added chicken. Embarrassed to leave without this being resolved and a red flashing light on the kiosk showing an unpaid bill. No server returned within 5 minutes so it was paid begrudgingly separate. We just left.On the way home we called the restaurant and asked for a manager. Ashley was the one we ended up talking with about our miserable experience. She apologized for them spraying airborne chemicals at my wife and stated they were not supposed to be spraying in the dining room at all. She then said unsolicited that she would take care of our ticket and reverse the second charge as well. CRICKETS..... Nothing happened.We proceeded to email the corporate office a few days later, explaining our experience. Katie guest relations responded and she said she would follow up and talk to the restaurant management and get back with us. She later said the local manager would call us and take care of the matter. CRICKETS AGAIN. We have yet to hear back from this place!!!!!! We were frequent customers of Olive Garden and I reiterate WERE!!!!!! HORRIBLE RESTAURANT.
Mark Gladson
The food has changed
The food has changed. There is too much garlic salt on the breadsticks, the salad didn’t look fresh (colors), my eggplant Parmesan was over cooked and the food just wasn’t like it once was. We had a very nice young man as our server though. I just don’t think we will be coming back anytime soon.
Lavita Johnson
Olive Garden's Generosity to Cancer Patients
I’d like to share with others that Olive Garden generously provides FREE SOUP to the residents of Hope Lodge, Jacksonville, FL. Hope Lodge provides free lodging and support to people with cancer and their caregivers far from home for treatment. It means a lot to us have the warm delicious soups right in the Lodge. THANK YOU FOR YOUR GENEROSITY.
Margaret
