Neo is a great platform with great…
Neo is a great platform with great options. The team is knowledgeable, helpful, professional and they give prompt service. I highly recommend them to anyone.
Shelley Miranda
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Neo
4.550 reviews
Last reviewed: Mar 4, 2026Do you agree with Neo's TrustScore? Voice your opinion today and hear what 110 customers have already said.
www.neo.spaceMember since Mar 2026
Neo is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.5 out of 5 stars. Last reviewed March 4, 2026.
Customer Reviews
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50 reviews
A $10,000 DISASTER: THE MOST DECEPTIVE AND INCOMPETENT VENDOR IN TECH
A $10,000 DISASTER: THE MOST DECEPTIVE AND INCOMPETENT VENDOR IN TECHIf you are an established business owner, an elite professional, or anyone who values their reputation: STAY AWAY FROM NEO.I am the CEO of a luxury brand with high-end clientele. In just 72 hours, Neo’s sheer incompetence and pattern of deception have cost my company over $10,000 in operational damages.This isn't just a "bad app"—it is a corporate liability.The Deception:I sent 13 messages begging for a simple email forwarding setup. Their "support" team looked me in the eye (digitally) and LIED, claiming it was technically impossible to add more than three emails. The moment I mentioned a formal report and legal escalation? The "impossible" became possible in two seconds.They aren't limited by their tech; they are limited by a lazy, deceptive culture that refuses to work for the clients who pay them.The "Prison-Grade" Product:They lure you in with a "free website" that is an absolute embarrassment. It looks like it was designed in a prison cell in 1995.For a high-end company, using Neo is brand suicide. It makes a million-dollar operation look like a $3 scam. The Customer Service Insult:Their support is a 0/10. They are rude, dismissive, and obsessed with "closing tickets" rather than solving problems. I have spent thousands on attorneys, crews, and specialized tech support, only to have Neo sabotage my Grand Re-Opening by refusing to forward the very emails I purchased from them. They don't provide solutions; they provide manuals and excuses.Final Verdict:Neo is "cheap" because they are worthless. They are a parasite to growing businesses. I have spent more time fighting their "tech support" than I have running my empire. To the Neo Management: Do not bother with a canned, automated response. You’ve ignored 13 emails; don't start pretending you care now that the truth is public. TO ALL BUSINESS OWNERS: Run for the hills. Your time, your brand, and your bank account are not safe here.
Patrice Rice-Blue
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Excellent technical support and…
Excellent technical support and incredible service. They have really gone a long way to automate all of the services so you don't need a lot of technical know-how. Would greatly recommend
Rubert Smit
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Trapped into billing with no support response
I requested a downgrade of my email account from three users to one several days ago. I no longer need the additional users.Since then:• No response from support• Downgrade has not been processed• I cannot remove my credit card unless I add another one• My billing date is approachingThis creates a situation where I may be charged for services I have already asked to cancel.If the full amount is charged despite my downgrade request, I will initiate a chargeback with my bank, as I have documented proof of my request and the lack of response.This feels like being trapped into continued billing with no proper customer support. Looks like a scam.
Alex
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absolute garbage lol wtf?
if you're not a complete idiot, this site is WORTHLESS. just trust me, it's absolute shit. the owners don't even pay for the backend lol it's all free garbage services packed into a hardly aesthetic skin. there's no valuable functionality here at all unless you literally know absolutely nothing about websites and the internet. i'm sorry but this service should just cease to exist
John
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Perfect!
Amazing! My created an amazing website really easily. Budget friendly and perfect for every business. I highly recommend!
Pursivo
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I really enjoy using the platform
I really enjoy using the platform; it's easy to manage all emails across all devices they also make connecting to Gmail and other platforms easy.
Godfrey Mbewe
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Great simple experience
I am not a person who you would call tech savvy, so simplicity is important. I was able to navigate all on my own and if there was something that I needed help with there was a wealth of information and help available for me as well.
Veronica Triana
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Great yay great yay
Great yay great yay
Faith
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Very helpful customer service and…
Very helpful customer service and pretty self explanatory definitely recommend to any and everyone
Brandi
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email services and website - great
I have email services and a website with Neo and it’s absolutely great. The website was easy to figure out and easier to manage and the email services are well organized and offer a lot of nice features. Very happy with Neo.
Adam White
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Thank you for everything
Thank you for everything. Our company LoftZone LLC is making many waves in the entertainment industry.. The website is doing very well and continues to grow day by day. Educate Elevate Dominate
JAHMAL SIFFORD
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Thank you giving best website and email…
Thank you giving best website and email service at very affordable prices
Jiziqa smart gadgets
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I'm giving is App a 5 star cause it's top 3 in the world.
I'm giving is App a 5 star cause it's the only option left... Neo app is best for both for allot of things, your online business and other's, it's best to get a domain and fully AI automated website it's great for allot of things, I'm recommending this App and rating it top 3 in the world of most best Mail App.... You're missing out if you're not using this App I fully give you my words it's the best when it comes to Mails, website and domain.
Haniya Finance
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Helpful for a new business
I have loved the options that Neo offered for website & email. With limited time invested I was able to meet tech goals for a new business in 1st year of operation. A valuable tool that saves time is hard to find!
CC
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Neo is a Great way to start and publish…
Neo is a Great way to start and publish websites ,the User interface is very user friendly even for beginners I will be using in the future launch my personal website thank you for an awesome experience
Stacy Fuller
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Great product
Great product
Emanuel Patterson
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Neo is great
Neo is great. It helped me publish my website. You have everything you need there, place to buy domain, mailboxes, and a website builder
Filip Flont
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Outstanding Website & Business Email Setup
Neo delivered an exceptional experience from start to finish. They created a professional business email setup and a stunning website that perfectly reflects my brand. The process was smooth, fast, and incredibly organized. Their attention to detail and commitment to quality truly set them apart. I’m blown away by how polished everything looks and how seamlessly it all works together. Highly recommend Neo for anyone who wants reliable, top-tier digital services!
Emillio
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Awesome app to use easy to use.
Awesome app to use easy to use.
Arianne Rawson
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Cite this page
According to TrustPlane, Neo has a 4.5/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/www-neo-space