Never buying a LG product again.
Purchased a LG oled from Currys for over £1200, the most expensive TV I have ever purchased. After 2 years it just stopped working...... apparently only certain oled models have the 5 year screen guarantee, which they need! After speaking to a TV repair company they said, stay clear of the oleds, they use 10x's the power and don't normally last 2 years.The only help I got from LG was "if you pay £399 we will send someone out to repair it". If I'm going to spend £399 it won't be with a company like LG! I'd rather put it towards a Samsung qled with 5 year warranty.And no, I don't want the 10% off a new TV that you gave me as a gesture of goodwill.
Ady Shales
Never buying a LG product again.
Purchased a LG oled from Currys for over £1200, the most expensive TV I have ever purchased. After 2 years it just stopped working...... apparently only certain oled models have the 5 year screen guarantee, which they need! After speaking to a TV repair company they said, stay clear of the oleds, they use 10x's the power and don't normally last 2 years.The only help I got from LG was "if you pay £399 we will send someone out to repair it". If I'm going to spend £399 it won't be with a company like LG! I'd rather put it towards a Samsung qled with 5 year warranty.And no, I don't want the 10% off a new TV that you gave me as a gesture of goodwill.
Ady Shales
Never buying a LG product again.
Purchased a LG oled from Currys for over £1200, the most expensive TV I have ever purchased. After 2 years it just stopped working...... apparently only certain oled models have the 5 year screen guarantee, which they need! After speaking to a TV repair company they said, stay clear of the oleds, they use 10x's the power and don't normally last 2 years.The only help I got from LG was "if you pay £399 we will send someone out to repair it". If I'm going to spend £399 it won't be with a company like LG! I'd rather put it towards a Samsung qled with 5 year warranty.And no, I don't want the 10% off a new TV that you gave me as a gesture of goodwill.
Ady Shales
Bought an American fridge freezer in…
Bought an American fridge freezer in 2022 and it’s failed twice for the same reason and requiring the same part to be replaced at cost to me both times using lg repair service. Lg fail to see an issue and keep quoting pathetic warranty terms to me. Last time I ever buy an lg product or use lg service, quite awful tbh.
Jon
Bought an American fridge freezer in…
Bought an American fridge freezer in 2022 and it’s failed twice for the same reason and requiring the same part to be replaced at cost to me both times using lg repair service. Lg fail to see an issue and keep quoting pathetic warranty terms to me. Last time I ever buy an lg product or use lg service, quite awful tbh.
Jon
Bought an American fridge freezer in…
Bought an American fridge freezer in 2022 and it’s failed twice for the same reason and requiring the same part to be replaced at cost to me both times using lg repair service. Lg fail to see an issue and keep quoting pathetic warranty terms to me. Last time I ever buy an lg product or use lg service, quite awful tbh.
Jon
Dear Sir/Madam,
Dear Sir/Madam,I am writing to formally raise a complaint regarding my television (Model: LG UR7500 139 cm (55 inch) Ultra HD (4K) LED Smart WebOS TV , Serial No: LRN-409PLWR2731 37IN ), which was purchased on 23.10.2024 for ₹39,740/-.It is extremely disappointing that within just 16 months of purchase, the TV panel has stopped functioning. A product of this value is reasonably expected to last several years without such a major failure. The diagnosis provided by your service team states that the panel needs replacement at a cost of ₹38,000 — which is almost equal to the original purchase price of the television.This is both unreasonable and unacceptable. A panel failure within such a short duration indicates either a manufacturing defect or a serious quality issue. Charging nearly the full cost of a new television for repair defeats the very purpose of investing in a reputed brand.I request you to kindly review this matter under customer goodwill, extended warranty consideration, or manufacturing defect evaluation, and provide a fair resolution. I expect either a free panel replacement or a substantially subsidized repair cost.Please treat this matter as urgent and respond at the earliest. I am prepared to escalate the issue to higher authorities and appropriate consumer forums if a satisfactory resolution is not provided.Looking forward to your prompt and fair response.Sincerely,Mohammed WaseemContact No: 9445467512
Mohammed Waseem
Dear Sir/Madam,
Dear Sir/Madam,I am writing to formally raise a complaint regarding my television (Model: LG UR7500 139 cm (55 inch) Ultra HD (4K) LED Smart WebOS TV , Serial No: LRN-409PLWR2731 37IN ), which was purchased on 23.10.2024 for ₹39,740/-.It is extremely disappointing that within just 16 months of purchase, the TV panel has stopped functioning. A product of this value is reasonably expected to last several years without such a major failure. The diagnosis provided by your service team states that the panel needs replacement at a cost of ₹38,000 — which is almost equal to the original purchase price of the television.This is both unreasonable and unacceptable. A panel failure within such a short duration indicates either a manufacturing defect or a serious quality issue. Charging nearly the full cost of a new television for repair defeats the very purpose of investing in a reputed brand.I request you to kindly review this matter under customer goodwill, extended warranty consideration, or manufacturing defect evaluation, and provide a fair resolution. I expect either a free panel replacement or a substantially subsidized repair cost.Please treat this matter as urgent and respond at the earliest. I am prepared to escalate the issue to higher authorities and appropriate consumer forums if a satisfactory resolution is not provided.Looking forward to your prompt and fair response.Sincerely,Mohammed WaseemContact No: 9445467512
Mohammed Waseem
Dear Sir/Madam,
Dear Sir/Madam,I am writing to formally raise a complaint regarding my television (Model: LG UR7500 139 cm (55 inch) Ultra HD (4K) LED Smart WebOS TV , Serial No: LRN-409PLWR2731 37IN ), which was purchased on 23.10.2024 for ₹39,740/-.It is extremely disappointing that within just 16 months of purchase, the TV panel has stopped functioning. A product of this value is reasonably expected to last several years without such a major failure. The diagnosis provided by your service team states that the panel needs replacement at a cost of ₹38,000 — which is almost equal to the original purchase price of the television.This is both unreasonable and unacceptable. A panel failure within such a short duration indicates either a manufacturing defect or a serious quality issue. Charging nearly the full cost of a new television for repair defeats the very purpose of investing in a reputed brand.I request you to kindly review this matter under customer goodwill, extended warranty consideration, or manufacturing defect evaluation, and provide a fair resolution. I expect either a free panel replacement or a substantially subsidized repair cost.Please treat this matter as urgent and respond at the earliest. I am prepared to escalate the issue to higher authorities and appropriate consumer forums if a satisfactory resolution is not provided.Looking forward to your prompt and fair response.Sincerely,Mohammed WaseemContact No: 9445467512
Mohammed Waseem
Very shady company
I would be highly wary of any product purchased from LG. I was recently informed that my speaker I purchased from them a few years ago has been "discontinued." This means that the entire thing is unusable. Customer support have been obtuse and unhelpful - I think they expect me to buy another! You cannot trust this company.
Thomas
Very shady company
I would be highly wary of any product purchased from LG. I was recently informed that my speaker I purchased from them a few years ago has been "discontinued." This means that the entire thing is unusable. Customer support have been obtuse and unhelpful - I think they expect me to buy another! You cannot trust this company.
Thomas
Very shady company
I would be highly wary of any product purchased from LG. I was recently informed that my speaker I purchased from them a few years ago has been "discontinued." This means that the entire thing is unusable. Customer support have been obtuse and unhelpful - I think they expect me to buy another! You cannot trust this company.
Thomas
LG Colombia the most worthless customer…
LG Colombia the most worthless customer service in the world. I have a lg nevecon side by side fridge , living 70km from Medellin and NO ONE technical support NO ONE from LG wil come for fix the problem. WORTHLESS service like ALL in this shit country, But LG Colombia DON'T CARE.
heiner kisselat
LG Colombia the most worthless customer…
LG Colombia the most worthless customer service in the world. I have a lg nevecon side by side fridge , living 70km from Medellin and NO ONE technical support NO ONE from LG wil come for fix the problem. WORTHLESS service like ALL in this shit country, But LG Colombia DON'T CARE.
heiner kisselat
LG Colombia the most worthless customer…
LG Colombia the most worthless customer service in the world. I have a lg nevecon side by side fridge , living 70km from Medellin and NO ONE technical support NO ONE from LG wil come for fix the problem. WORTHLESS service like ALL in this shit country, But LG Colombia DON'T CARE.
heiner kisselat
Avoid LG dishwashers at all costs—even the premium models.
I strongly advise against buying an LG dishwasher. I purchased their top-of-the-line LG Studio model, and it has been a complete disappointment.First, the cleaning performance is unacceptable. Despite using high-quality detergent, it doesn't clean nearly as well as the much cheaper dishwasher we previously owned.Worse yet is the atrocious build quality and reliability. During my ownership, I've experienced:Completely rusted dish racksGaskets that literally turned to gooA cracked duct connectorA leaking lower gasket... and more.And before anyone blames the water supply: I have a comprehensive, multi-filter water system at home that provides exceptionally high-quality water. The water is absolutely not the issue here; the machine is.Save yourself the money and the headache. Look elsewhere! I had a GE profile dishwasher at my previous home that lasted 14 years and still running.
SHG
Avoid LG dishwashers at all costs—even the premium models.
I strongly advise against buying an LG dishwasher. I purchased their top-of-the-line LG Studio model, and it has been a complete disappointment.First, the cleaning performance is unacceptable. Despite using high-quality detergent, it doesn't clean nearly as well as the much cheaper dishwasher we previously owned.Worse yet is the atrocious build quality and reliability. During my ownership, I've experienced:Completely rusted dish racksGaskets that literally turned to gooA cracked duct connectorA leaking lower gasket... and more.And before anyone blames the water supply: I have a comprehensive, multi-filter water system at home that provides exceptionally high-quality water. The water is absolutely not the issue here; the machine is.Save yourself the money and the headache. Look elsewhere! I had a GE profile dishwasher at my previous home that lasted 14 years and still running.
SHG
Avoid LG dishwashers at all costs—even the premium models.
I strongly advise against buying an LG dishwasher. I purchased their top-of-the-line LG Studio model, and it has been a complete disappointment.First, the cleaning performance is unacceptable. Despite using high-quality detergent, it doesn't clean nearly as well as the much cheaper dishwasher we previously owned.Worse yet is the atrocious build quality and reliability. During my ownership, I've experienced:Completely rusted dish racksGaskets that literally turned to gooA cracked duct connectorA leaking lower gasket... and more.And before anyone blames the water supply: I have a comprehensive, multi-filter water system at home that provides exceptionally high-quality water. The water is absolutely not the issue here; the machine is.Save yourself the money and the headache. Look elsewhere! I had a GE profile dishwasher at my previous home that lasted 14 years and still running.
SHG
LG customer support not very helpful
LG customer support not very helpful, after you need ask rhem for a help never resolve your issues, they think carry on your own issues. Never again buying any Lg product. Some people maybe like it until facing issues thats thw time they cab figure out.Based on my experience
Jonard de Leon
LG customer support not very helpful
LG customer support not very helpful, after you need ask rhem for a help never resolve your issues, they think carry on your own issues. Never again buying any Lg product. Some people maybe like it until facing issues thats thw time they cab figure out.Based on my experience
Jonard de Leon
