Absolutely amazing customer service…
Absolutely amazing customer service friendly quick very helpful. I recommend this service if you’re brand new at making a new website if you get all the support you need.
Robert
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James Was amazingly professional and…
James Was amazingly professional and patient !!
Stephane Trahan
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Perfect Hosting set upEntire process setting up a new Hosting…
Entire process setting up a new Hosting of website account conducted by Alan from GoDaddy was absolutely flawless, just perfect.Phone connection was with no waiting time, each step explained and executed right away.Entire set up was just PERFECTThank you GoDaddy
Blue Diamond Glass Structures
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Helpful
Rep. Joe was clear and attentive, walked me through all my questions and provided solution.
Jovita
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The friendliest and most helpful…perfect customer support
The friendliest and most helpful customer service that I have ever talked to !!!!!!
Billy Gothard
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I had a very disappointing experience with GoDaddy
I had a very disappointing experience with GoDaddy. I made multiple payments for a domain, but the domain was never delivered to me. Even after fulfilling my payment obligations, GoDaddy failed to provide access to the domain and offered no meaningful solution. This situation has caused significant loss and frustration. Based on my experience, I cannot recommend their services to others
Information & Technology IT
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Unauthorized Credit Card Transaction
I got charged on my credit card by godaddy and didn't receive any invoice and checked my godaddy accounts and don't see the transaction on it. Reached out to support, they said reach out to payment verification instead - which I did. Only for them to give me the order number based on the details of the transaction on my credit card statement and ask me to reach back out to support. Ok so I reach back out to support and reiterated that I didn't receive any invoice nor do I see the charge on any of my accounts - they then proceed to ask me for a 6 digit verification code from the authorized email address!And when I stated that it's not my account, they send me back to payment verification and asked to share details of the unauthorized transaction. Now I'm still stuck in limbo waiting for payment verification to respond and no clarity at all on how this is going to get me the refund for a charge on my card that is unauthorized. To the godaddy team here, order number received from payment verification team is in the reference number section of this review, I would sincerely appreciate your help on getting this resolved and my refund back please, thank you
Shivachandru Surendran
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Be VERY Careful with the Support Department
Be VERY Careful with tech support. Called to cancel multiple domain registrations - and was told I would be receiving our refund within 5 business days. I called and was told "no refund can be provided and we will look into it"LIARS and there are other domain registration companies to use instead.Our loss (and experience) can be your lesson to spend your money elsewhere.
Peter Motem
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Telephone support is still valued & good with GoDaddy
Super pleased with GoDaddy’s 24/7 telephone support. They resolve my questions in a professional, patient manner and I love that I do not have to go through 5 minutes of voice or menu prompts.
DA
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Their technical support is amazing!
Their technical support is amazing!
Martin Green
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Expensive, terrible to navigate and dreadul customer service
After the greater part of 20 years as a customer, I've finally am fed up to the back teeth with the deterioration of customer service, the eye-watering charges and an almost impossible process to maintain and manage domains.My emails to the company are unanswered, to the board of directors, unanswered, to the investor relations team unanswered and all the time despite having paid for a range of products they could not be re-applied and a domain was simply taken off line.Now, I have no problem whatsoever in giving praise where it is due, but on this occasion, despite calls to the "help" desk, staff have been rude, unwilling to try and resolve matters and refuse to elevate matters to any manager. Enough. Avoid this company - it is expensive, terrible to navigate, no longer intuitive for domain management and unresponsive to email. Harldy surprising that the market cap for the company is at or close to all time lows.
Angus Gilmour
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What a complete waste of time
What a complete waste of time their payment verification team is. They take over 12 hours to reply just to ask for something else. It’s been almost three days since they blocked me, and every 12 hours they request something new. I’m tired of sending them so much stuff over a $5 domain... at this rate they’ll want to check my credit report too. I definitely recommend using another option instead of GoDaddy and their slow, terrible customer service.
Izzy Sanders
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It depends who you get but the customer…
It depends who you get but the customer service is sometimes outstanding.
Kathryn O'Donnell
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Lesly
Lesly the representative that I spoke with, was more than helpful leading me to find viable solutions to the dilemma I was plagued with. In addition Lesly was able to reverse an anomaly that happened with my account and website. Helping me to quite literally save me 100 hours of website design and work. Lesly deserves not just a raise, but a promotion and an award in customer loyalty. Thank you Lesly.
VICTOR UTTEAK
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fast service
fast service
Mo Mohammadi
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Been thru a little heck trying to get…
Been thru a little heck trying to get website back up, alive and right. Eric M. whom I caught today from Texas was as knowledgeable, helpful suggestive and nice as they come. Thank you Eric!
Dave Ruby
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I had issues regarding redumtion fee…
I had issues regarding redumtion fee agent jhon was very knowledgeable and helpful he solve my issues very quickly and professionally God bless him for his kindness.
Saf Awan
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Daniel solved the broken link issue and…
Daniel solved the broken link issue and got my website working like it should be. He was very nice, polite and kept checking in with me to let me know they were fixing the problem.
Marty Johnson
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I was treated with respect and kindness…
I was treated with respect and kindness and I was really listened to by PAWI
Pennykay Hoeflinger
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Lucky ME!! I got MIKE as my tech!!
I was fortunate to be connected with MIKE, a very knowledgeable and patient tech. I had several problems with my account transfer to go-Daddy and Mike was able to help me not only with the transfer but set up my email and deleted several bugs that were keeping me from using my email properly. I wish I could make Mike my personal tech!! Give this fellow a raise!!
Nonna Tia
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