Need to follow up more timely
I mailed them my phone. They acknowledged receiving it and I then did not hear from them. After posting this review, they responded.
Do you agree with Gadget Traders's TrustScore? Voice your opinion today and hear what 142 customers have already said.
Gadget Traders is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.2 out of 5 stars. Last reviewed April 8, 2025.
I mailed them my phone. They acknowledged receiving it and I then did not hear from them. After posting this review, they responded.
Never got my money. It’s been over two+ months!
Very straight forward process and the best part is you get paid within seconds when choosing the Venmo option! I will be sending in more gadgets for sure!!
My experience was great! Paid what i was quoted no problem.
GT offered me a certain price for my iPhone 12 and paid for postage for me to send the iPhone. After they received I got an email stating there was damage and offered a lot less than the promised price. Therefore I clicked in the email to return the iPhone since Apple offered me more, though not as much as GT. Shortly thereafter I received a voice mail from them to discuss. I called back and spoke to Joe who said he was the owner. He inspected the iPhone while on the call, said it looked OK and offered me the original price. I received an email that a check would be forthcoming in 7-10 days. It took 2 weeks but I received the check so everything worked out.
Very helpful staff and willing to understand the issue to find a solution to help you out.
Just awesome and easy. Thank you Gadget Traders
It was the easiest process ever. The hardest thing was waiting for it to get there via mail. They called when they received to confirm everything and it was more than I even expected. They are the best hands down. No contest
Crooks. Sent in a new condition phone and they clamed it was "good" and locked to the wrong carrier (it wasn't) and tried offering me 75$.
Received an email on July 8 about the condition of the iphone I sent them. Bait and switch on the price I was offered originally. I accepted the amended payment offer and expected to receive a check in the next 7-10 days. Today is August 8 and I still have no check, no email reply and they are not answering phone calls. This place is awful at communicating and not truthful.
Very professional, great service !!
I sent my phone in to them and received an email that they were sending a check on July, 9, 2024. It is now August 2, 2024, and I have not received it. I have tried calling them to no avail. I also emailed them and received one reply, but nothing since then. BEWARE!!!
I sent my phone back, have not received my payment. Left three voicemails in two weeks with no response.
Sold my iPhone to GadgetTraders online and shipped it to them the next day. Once they received my devices I was paid within 3 days like they promised. I will definitely use them again
I originally sent my iPhone to them categorized as in good condition. Upon receipt, they said it was in minor damage condition and significantly lowered their offer. After discussions, we agreed that a payment for fair condition was fair to both parties, The company was professional and courteous in their discussions with me. They seem like good people.
I sent our device to them with an "offer" of $166. After almost 2 months, we finally got a response saying that the device was not in good condition and that their new offer was now $42. And if we don't accept that, it would be $25 to send it back. I told them to send it back. Luckily I took about 5 pictures of the phone before we mailed it, wrapped in bubble wrap and a heay box. We'll see what comes back.
I always come here to sell my device, if I’m looking to get top dollar and paid fast. super simple to start the process as well. Sold my iPhone 12, 14 and got some extra cash to put towards my new phone
Great service and highly recommend!
Best place to go to. Went thru the ringer with other companies only to get low ball quotes. They stuck with the quote given initially. To me that's honest business. They even have a local business for faster trade in.
I always use Gadget Traders to sell my old phones when I’m upgrading, and I also buy phones from people to sell to Gadget Traders. Their turnaround time is super quick, and they even pay for the shipping label to send them your phone. They are always honest, fast, reliable, and provide excellent service. Highly recommended!
According to TrustPlane, Gadget Traders has a 4.2/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/www-gadgettraders-co