Do you agree with Colonial PennLife Insurance's TrustScore? Voice your opinion today and hear what 57 customers have already said.
Colonial PennLife Insurance is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 1.1 out of 5 stars. Last reviewed March 11, 2026.
What do yall have a boring background for Jonathan he deserves a Colona Penn background drop...Help the man out then maybe I will buy ur life insurance... three is no drop background make it happen.. put up a colonial backdrop .. Thank you
These people are nothing but liars! They say guaranteed coverage no medical questions asked , you can’t be turned down. This is all bullshit.
I am deeply disappointed with Colonial Penn’s handling of my mother’s life insurance claim. My mother passed away on Jan 13, 2026. Despite being the policyholder and paying all premiums for years, I have been met with nothing but administrative roadblocks.The company is currently stalling the claim due to a clerical error on their end—listing my mother as the beneficiary despite the relationship field correctly stating 'Son.' Rather than resolving this simple internal mismatch, they have forced an 'investigation' that has lasted over a month with no end in sight.To make matters worse, their technical support recently told me I must provide a Power of Attorney (POA) to access the online account—a legally impossible request, as POA status expires upon death. Most outrageous of all: while they refuse to pay out the death benefit, they continue to send bills. I was forced to pay $298.50 in post-mortem premiums on Feb 14 just to ensure they didn't cancel the policy while 'investigating' the claim.If you want a company that supports your family in their time of need, look elsewhere. Colonial Penn has turned a time of mourning into a bureaucratic nightmare.
I contacted Colonial Penn online because of the "guaranteed" acceptance policy..,..which it is NOT ! I expressed everything I knew about my health issues and waited for a "contact" of acceptance. Unfortunately , I received a email to finish my contract of insurance, to call them. I did call and was asked "multiple" questions about my health and family history. After a few more days , I received an email that, I was not granted the insurance. For me , this company is a scam. I later acquired life/ burial insurance from 2 other businesses, which I am HAPPY to be with. Move on.....save yourself from them !
Their spokesperson is wearing an "arsesign". When will people ever learn that as a man it is a conscious decision to do that? It means "Today I woke up and decided to be the biggest arsesign I could possibly be". And you believe them! My sister dated a guy that cheated on her and I looked at his picture and said, "Duh! You haven't been listening. He has an arsesign"
I had 2 accounts, one in my husband/s name and one in mine, paid each separately on my visa debit on autopay for several years. Without warning my husband's account disappeared - when I called them they said he did not have an account, and they hung up on me! We got cheated!Date below is approx
I tried to apply for a policy for my wife and myself, her husband. I told the agent, to make the payments for both of us for the 16th of Jan, 2026. Instead, she started my wife the same day, 9th of Jan. 2026. I again explained the date. It was as I was ignored. Back and forth with CS, it will take me over 2 weeks to get my payment back. TERRIBLE! customer relationship.
This companie is a ripp off.I know people who had it.You get nothing for 9.95.. This is a joke, people stay away from it.. Rip off.
How can someone like you tell us to be honest? Lawson is on my t.v.ever five standing there grinning like the cat that ate the canary.I change the channel and he is on that one to.It seems that don't care what you are doing to our senior citizens that has nothing to do but watch t.v.and could not do it if they did due to their health That constant bombardment of nothing but commerical,s cause,s nothing anxiety and depression and that is a crime.It is called elderly abuse.I know because I am one of them.I don't expect anything to come of this because people like you care more about money than you do about us.There is a lot more compa nies doing the same thing.What I said here today is real and it is a crime but seems like no one cares.
Bottom line Liars! Bait and switch. $10 a month get you nothing for the first two years and worthless after that. Do yourself a favor put that $10 in a high yield savings and you will get more than what this rip off company that prays on feeble old people. My aunt took her little money she got and bought this and died before the 2-year period. They just gave her kids the money she spent back $220, and it took forever. The only good thing is to know that that spokesman will be burning in Hell forever for his underhanded non-disclosure selling tactics. The disclaimer at the bottom of the screen is extremely difficult to read by a normal human and impossible by the elderly. What I do have to say is that if you do not do do justice and review the company you get what you pay for and in this case false promises.
Don't believe Jonathan, This is the most unbelievable ins the is bad as you can imagine.!!!!! My family!! is not getting anything for paying on a policy for over 3 yrs They just sent me a check for 158.00 SMH!!!
Called to cancel medical supplement policy on 9-25-2025, they never told me I had to hand write a cancellation mail or fax in. On 10-26-2025 after they took a payment from my checking account, and that was when I was told about the hand written cancellation. Because they were not honest from the beginning, I lost $151.00. Totally uncalled for a well known business to scam there customers
complete rip off you pay in for years then when you file a claim the pay back is very little, customer service is a nightmare, talking to an agent in another country that doesn't understand how probate courts work in the states just move on don't waste your money
Would rate Negative 5 Stars if it was a choice...Do not listen to the LIES you will hear. Company is a SCAM...Jonathan Lawson is a complete LIAR...The commercial should be removed from TV.....I am pissed that I called this company and now fighting to get my money back...Did some research and OMG...The reviews are Eye Opening....MANY HONEST AND FAR BETTER OPTIONS OUT THERE...GLAD I FOUND ONE THAT IS HONEST AND TRUSTWORTHY....ALL CALLS GO OVERSEAS...THIS IS AMERICA AND CALLS NEED TO BE HANDLED BY USA BASED WORKERS....OMG...JUST SPENT THE LAST 90 MINUTES TRYIG TO RESOLVE THIS INJUSTICE....BEEN BOUNCED AROUD LIKE A FOOTBALL ON SUPER BOWL SUDAY....NOBODY KNOWS HOW TO DO THEIR JOB....AGAIN...WORST EXPERIENCE I HAVE EVER GONE THROUGH TRYING TO DO BUSINESS WITH A COMPANY...TAKE THE FRAUDULANT COMMERCIAL OFF THE AIR...NOTHING HONEST ABOUT THE SCAM MESSAGE......
This Jonathan is a liar, and.promoting a service that is not 9.95 a month.They said o health examinations, and.approved right away. I'm a 60 year old man and.my rate was over 100.00 a month for.little coverage.I.do not recommend this company and.its false advertising.
⭐☆☆☆☆A Complete Rip-Off – Do the Math!I signed up for the Colonial Penn life insurance plan that’s heavily advertised at "$9.95 per month." What they don’t tell you upfront is that this only buys you a single unit of coverage – which is just $800. That means if you want even a modest $10,000 in coverage, you're paying over $120 a month. Want the full $25,000? That’s nearly $310/month! And here's the kicker — your health status doesn’t change the price OR the benefit. So whether you're fit as a fiddle or have serious medical conditions, you’re getting the same overpriced deal.It’s misleading advertising, plain and simple. The $9.95 pitch is just a hook to get you in the door. Once you realize how little coverage you’re actually getting, it feels like a total scam. You'd be far better off exploring other life insurance options that give you real value for your money. Colonial Penn’s “Guaranteed Acceptance” plan sounds nice, but it’s financially predatory for what you actually get.Avoid this unless you enjoy throwing money away.
To: Colonial Penn Subj: Jonathan Lawson Reply: Cmsgt Ortega 1) Marine, Stop lying to your comrades!!! You are no different than a Drug Dealer......WTF???2) Shame on YOU!!!!!3) Pray we never cross paths.4) Jonathan......That lying Forked tongue of yours.......is
I went online to apply for this $9.95/month life insurance and WAS asked health questions- do you have diabetes? I responded yes bc I do and was told my monthly premium would be $59.95…so Jonathan lied saying you’ll not be asked any health questions and the premium would be no more than $9.95.
RUN! DONT give them a penny! After 6 years plus I didn’t get a penny back! Taking the case to my attorney!Shame to exploit old people!
Received email for a "free" quote with "rates to fit your budget...starting at $9.99." Wanted to see what different plans/rates they'd offer. I auto-filled my address info and my personal checking account info was also INADVERTENTLY auto-filled. I had no idea they were asking for account numbers just to get a quote. When I submitted my request for a "free quote," I was immediately redirected to a screen thanking me for being a new member and giving me a confirmation that $250 had been deducted from my checking account. They never provided a quote or any indication that I was even being charged.I immediately called customer service and chose the "new accounts" option. SUPER, SICKLY SWEET, Southern rep was so helpful until she learned I wanted this canceled and a refund. She told me to call the number back and pick another option for a different department that could help me. Well, that option rang and rang and rang. Then, the rudest, thuggiest and most unprofessional rep answered all angry like I was bothering her. She told me she couldn't cancel the policy because it wasn't generated yet. She couldn't refund me without a policy. They charged my account $250 without my consent, and I was told to call back in two days...a weekend. They're not open. This is criminal.
According to TrustPlane, Colonial PennLife Insurance has a 1.1/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/www-colonialpenn-com
