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The Good Rug LLC is an online company. Based on 20 reviews on TrustPlane, it has an average rating of 5.0 out of 5 stars. Last reviewed November 6, 2025.
The rug from The Good Rug added a perfect touch to my living space with its rich colors and soft texture. Delivery was fast and the product looked even better in person than online. Their customer service was polite and responsive which made the whole purchase experience enjoyable.
Excellenta and super
I absolutely love everything from the good rug and shopping with Annie makes it even more wonderful. The items are unique, beautiful, and heirloom quality. Thanks, Annie!!
Probably the only shop I’ll ever buy a rug from from now on! I’ve only had good experiences.
Annie is suuuuch a genuine and attentive seller. She is nothing but honest and wants the best for her customers. Always responds in a timely matter, quick to ship too! very accommodating. I have nothing but praises for her and her Good Rugs!
Shipping was so fast! The rug was exactly as pictured. The sweet note in the box added that personal touch.
Fabulous products and even better customer service ! Great communication and a pleasure to work with. I have loved every rug and decor piece that I have ordered from the Good Rug The prices are great too!!
The BEST customer service ever! I am obsessed with my many purchases and am blown away by the beauty and quality in each and every item!
Love Love Love! Shipping was quick and I love my rug! I was nervous about buying a rug online but the colors were well represented from the picture to the physical product. Highly recommend.
My favorite rug specialist! I now own FIVE Good Rugs and can't wait to get more!
Amazing service amazing rug
The rugs are in beautiful condition and shipped incredibly fast. Thank you!
Always an exciting and positive experience receiving merchandise from the Good Rug!
I have purchased several items from The Good Rug! All of them are amazing 💕 my rug in my kitchen is such a little statement maker and my pillows are stunning as well. So happy with everything I’ve gotten from this brand!
Annie is always a pleasure to work with - exquisite taste and reasonable. I look forward to covering my home in rugs from the good rug.
I bought 2 rugs online and they were exactly as pictured. I asked if local pick up was an option and it was. Making it a convenient and same-day experience. I've recommended The Good Rug to many people and will continue to do so. Such quality and care go into everything involved. I will be back!
The pouf is amazing. The leather is beautiful, soft but thick enough to be durable. The stitching is gorgeous. Very well constructed. Great size. I stuffed mine with old pillows and linens, works great! Also shipping as expected if not speedier than expected.
The Good Rug will probably be my only source for Moroccan and Turkish rugs, pillows and textiles, always. Their customer service is exemplary and shipping has been one of the few constants during this pandemic. They are prompt answering questions and offering advice or suggestions. Their blog concerning rug cleaning has been a life-saver. I stumbled across them at a local artists market a few years ago and couldn’t be happier that I did.
Got so many great pieces at an amazing cost. I’ve been buying lots of second hand & vintage decor and these are by far my favorite pieces I’ve gotten!! Worth the money.
Beautiful, one of a kind piece! Lovely customer service!
According to TrustPlane, The Good Rug LLC has a 5.0/5 rating based on 20 verified reviews as of March 2026. Source: trustplane.app/company/thegoodrug-com
