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The Build Card

4.850 reviews
Last reviewed: Feb 26, 2026

Do you agree with The Build Card's TrustScore? Voice your opinion today and hear what 625 customers have already said.

thebuildcard.comMember since Mar 2026

The Build Card is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed February 26, 2026.

Customer Reviews

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50 reviews

Great personal skills

Great personal skills

DORIAN HILL
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It’s the greatest service I really…

It’s the greatest service I really appreciated

GIANG T VO
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I have been trying to activate my card…

I have been trying to activate my card for months and every time I go to use it they say it declined

Alfred
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The Representative was professional and…

The Representative was professional and resolved my issue.

GWENDOLYN D TATE
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Outstanding Customer Service from Jean!

Jean, the person with whom I spoke, was very gracious and helpful. She has outstanding customer service! I felt appreciated, and she was able to help me resolve the issue I had called about. The Build Card is fortunate to have her on your team!

DEBORA A RAATZ
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Associate was able to solve an issue in…

Associate was able to solve an issue in a matter of minutes that at least 6 others had not been able to correct over the course of several weeks.

customer JDE
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Friendly represenative and resolved my…

Friendly represenative and resolved my card issues

TAMARA D TYLER
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Great customer service

Great customer service. Answered all my questions

Shekira Johnson
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She solved my problem

She solved my problem

Derrick
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Excellent

Excellent, service

DERRICK M JOYNER
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The experience was great

The experience was great. The assistant got right to the problem at hand. She spoke clearly and was very polite. Thank you.

THOMAS L STERNER
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The customer rep was very helpful and…

The customer rep was very helpful and nice

GLORIA L LUCIO
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Very productive & professional…

Very productive & professional employee, 😀

FREDDIE L BROWN SR
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Customer service a+

Customer service promptly closed the account with no rebuttal. I have not experienced that with other companies.

JASON D UTT SR
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very nice and very helpful

very nice and very helpful

RICKEY L ROBERTS
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Representative helpful

Representative helpful and understanding. Helped with establishing a plan to assist in getting account back on track. So thankful.

SUSAN S SANDERS
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Patient and Concerned.

The guy I talked with was very patient and listened. He was quick with the answers to my questions. Concerned about what was going on with me and my situation.

Mary Levester
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Courtesy from agents.

Courtesy from agents.

SANDRA L CHEEKS MRS
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Great customer service

Great customer service from the company

Sassy
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The operator was very knowledgeable

The operator was very knowledgeable

KATHERINE L SCHMIDT
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Cite this page

According to TrustPlane, The Build Card has a 4.8/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/thebuildcard-com