I ordered 6 items from this store and…
I ordered 6 items from this store and NEVER received them. I’m out $55.59 and when I tried to contact them, they were not to be found.
Do you agree with Supply Center USA's TrustScore? Voice your opinion today and hear what 1,805 customers have already said.
Supply Center USA is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 2.1 out of 5 stars. Last reviewed January 9, 2026.
I ordered 6 items from this store and NEVER received them. I’m out $55.59 and when I tried to contact them, they were not to be found.
I reached out with a question about an order, and the support team was great. They were patient, informative, and very understanding. It’s good to know the company still prioritizes customer support and communication, even during challenging times.
If I could give zero stars I would. Never received shoes but charged $130. Now the company has disappeared.
I ordered from them back in February. I never heard back from them. It's been six months, and the website is down. Definitely a scam!
I had a question about an existing order and the team was incredibly helpful. They provided all the information I needed and were very understanding about the situation. It’s reassuring to see a company prioritising support and communication, even while facing internal challenges.
I blame Trustpilot's 4+ star rating. I placed an order a $60 order in May because this site gave me a false sense of security. Now all the links to the site are broken, the company is unsearchable, and your broken review system still has them listed as a reputable business. Supply Center USA is a complete scam, and Trustpilot needs a better review synthesis scoring system for businesses that may be conducting legitimate business one day and scamming people the next day.
I did not receive my order. I was in the middle of a big move from Puerto Rico back to the states and tried reaching the company and filing a dispute with my bank. Today I have learned you lost a key member to your team & that is perhaps why I never received my supplements. I am so sorry to hear that. Could you please make sure my order gets to me? I have a new address that I will supply when contacted. Thank you! Kindly, Nikki
Order has never been received. Links no longer work. Order number is. 9072037 if anyone associated with the company follows this page, please reach out.
DO NOT ORDER!After reading high rated reviews, I placed an order and recieved a reciept. After waiting the maximum timeframe (3 to 4 weeks), I attempted to use the "Contact Us" link found at the bottom of the receipt. The link took me to a webpage that was only an error message. The link never worked and I lost my money.
I would give zero stars if possible. Order not received. SCAM!!!!BEWARE!!!!
Ordered something. Credit card charged. Never received the product. The website is unreachable. Don't do business with these people.
I placed an order on June 21, 2025 and to date have not heard anything from the company and have not received the order. I have had no success in trying to contact the company. No phone number is available and I cannot even email my problem.I would not recommend this company at all.
It is a professional scam and a very sophisticated one. They have their scammers posting here pretending they "thought it was a scam and then contacted the company and got what they needed." This is total BS. I ordered in June. I didn't get anything. When I try to use the links they provided - they are all broken. I think they send every "customer" uniquely generated links to contact for support that will break immediately or after a certain length of time. I didn't click until now - 2 months later - and none of them work and I can't find the original site I used, but I can see here people are still buying from them successfully.
I ordered $96 worth of Starbucks coffee back on May 5. There was a long wait time for shipping, but I didn’t mind as long as I would get it by July. Needless to say, it never arrived and as others have mentioned, the link to check the order didn’t work. I received another email June 28th stating my order was getting ready to be shipped, but then never heard another thing. Once again, the link to respond or check my order is fake. Buyers beware! This is a scam website! Don’t order from them despite the positive reviews they somehow have!!!
Supply center has a good range of home goods and electronics at reasonable prices. The store is easy to use, though i noticed shipping can be a bit slow and popular items sometimes run out. Overall its a decent place to shop.
Scammers - They took money and the website is gone now. No way to contact them.
Like others, I think it’s a scam. Ordered in June, haven’t heard anything, checked again today and the website is completely gone
I placed an order on June 24, 2025 and as of August 10, 2025 I still have not received my order. I tried to click on the links in the email to contact them and the link says its not valid. I don't have a way to contact them to get my money back.
I ordered a couple months ago and received nothing, and I now find their website appears to be gone.
JJ, the customer representative, explained why I had experienced the problem with my order, took care of my issue immediately, and I received a refund the same day.
According to TrustPlane, Supply Center USA has a 2.1/5 rating based on 50 verified reviews as of February 2026. Source: trustplane.app/company/supplycenterusa-com