Amazing Customer Experience!
Paul provided excellent customer service answered all my questions and created a plan to assist me in getting back on track. I highly recommend them!
Jason C. Hansraj
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Secure One Financial
4.950 reviews
Last reviewed: Mar 6, 2026Do you agree with Secure One Financial's TrustScore? Voice your opinion today and hear what 849 customers have already said.
secureonefinancial.comMember since Mar 2026
Secure One Financial is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.9 out of 5 stars. Last reviewed March 6, 2026.
Customer Reviews
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50 reviews
Awesome to work with Pete
Awesome to work with Pete. Very professional.
Charles Simpson
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I had debt that had gotten out of hand…
I had debt that had gotten out of hand because of a loss of income and knew that on my own would take years to get out from under. If not for Secure One Financial I honestly don't know what I would have done other than filing for bankruptcy, something I did not want to do. Believe me I was very skeptical and almost just hung up the phone but something would not let me hang up!! Jason did not judge me and make me feel bad for my financial situation, in fact no one I've spoken with has made me feel bad and this is very refreshing. Thank you and keep up the good work and if it was not for Secure One, I would not see the light at the end of my dreaded tunnel of debt.
Stephanie Brooks
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Walked me through every step!
Walked me through every step. They made me feel comfortable and confident that they were helping me do the right thing.
Corinna Payne
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10 star service
Literally one of the best services I have ever had . Aubrey was very informative , answered questions and always responded in a timely manner . She helped me through the best process for me .
Tammy Strickland
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So helpful and help me understand…
So helpful and help me understand everything that need to be done. Highly recommend
Joshua Wagner
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My agent,Abrue did a great job
My agent,Abrue did a great job. They’re so very knowledgeable and patient in explaining everything. Just very helpful and willing to answer questions at any time. Helps to put me at ease.
Raymundo Laureano
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Great customer service
Great customer service. Really appreciate her being helpful and professional
Felicia Smith
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Abree was very helpful and polite
Abree was very helpful and polite. Helped me with all my concerns
Mary Gutierrez
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Excellent Company
Gina was so sweet and very helpful. She answered all my questions and the process went very smooth. Highly recommend!
Nichole Sibu
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My interest rates on my cards were out…
My interest rates on my cards were out of this world...I was having trouble keeping up. I was able to consolidate my debt through this company and make one reasonable payment monthly.grateful for the interest il be saving over time.
Brianna Brown
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Great customer service and always quick…
Great customer service and always quick replies! Makes you feel supported all along the way of the process.
Elsa
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Amazing service must use!!!
Amazing service must use!!!
Chris Lam
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Very friendly and knowledgeable
Very friendly and knowledgeable
Sal Obiedo
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My agent
My agent, Estefani did a great job. They’re so very knowledgeable and patient in explaining everything. Just very helpful and willing to answer questions at any time. Helps to put me at ease.
Abby Bancroft
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Lisa is amazing to work with
Lisa is amazing to work with! She made the entire process simple, clear, and stress-free from the very beginning. She was extremely accommodating with my schedule and always made herself available at times that worked best for me, which I truly appreciated. Her professionalism, patience, and genuine willingness to help made me feel confident and supported as I entered the program.Although I am just getting started, I already believe this program will lead to great success for me. I’m looking forward to the opportunities ahead, especially the possibility of financial freedom and the positive changes this experience can bring to my life overall. This feels like a meaningful step toward a better future, and I’m excited to continue the journey. I plan to provide updates throughout the process as I receive services and progress forward.
Shakila Kendall
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Great customer service
They helped us pay off our debts and improve our credit, which gave us peace of mind. The team is very kind, patient, and supportive, guiding us step by step through the process. I highly recommend them to anyone who needs help with their finances.
Jhony A Ramirez
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Worst decision of my life financially!! They are crooks and have no shame of it. Stay away please!!
Signing up with secure one was one of the biggest financial mistakes in my life. For starters I was promised up and down multiple times that if I payed my payment on time every month for 6 months I was guaranteed a loan at that time. This is a complete lie. There goal is to keep you on there program for as long as possible so they can make as much money off a struggling person as possible. 2nd there customer service is absolutely terrible!!! There is nobody assigned to your plan so you have to call and wait on hold for 30+ minutes just to speak to someone. I have never spoken to anyone after I signed up that could speak clear English. They were rude and inconsiderate! I waited on hold for long periods of time multiple times to end up being hung up on “accidentally” and they will not call you back I promise. My time with secure one they negotiated 2 deals with creditors. The deals were so bad that after I would have payed them off I would have spent more money then I actually owed in the first place. Besides all the lies and being on hold/hung up on and they’re terrible deals. When I finally realized how bad I was being ripped off I seeked guidance from others that had gone through similar situations. I then opted out of the program and the money left in my account was not returned to me! In fact I was told I owed them a few thousand more but they would settle for the small amount in my escrow account. So after paying these thieves 5-6 thousand dollars my debt has not diminished at all!!! It has increased!! And they refused to give me any money back!!! My question is where is my money? It’s in there pockets. These people do not care about you, the last thing they want to do is give you a loan and help you settle your debt. They literally steal from you and have no shame in stealing from someone who is struggling. It is disgusting how crooked this company is. I want some of the money I shelled out to this company back. I literally starved to pay these people every two weeks. I could go on forever!! But bottom line is DO NOT TRUST a word they say. It’s a scam. I am now in more debt and out of 5 grand that I could have payed off the creditors myself with. Biggest mistake of my life financially and the company I am now working with which is great by the way is helping me legally to retrieve all the money that was taken from me. I was robbed and lied to and in the end I am in a worse position then before I signed up with secure one. They will get what they deserve!!! Please stay away from them! I promise you will lose in the end!!
Neal Barrett
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Best decision I made
Best decision I made! The staff is very friendly and easy to get along with. I would definitely recommend them!
Tina Lewandowski
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Secure One has awesome customer service…
Secure One has awesome customer service and quality communication. The customer service rep walked me through everything I needed done and went above and beyond to make sure my account was updated and correct. I am very pleased with the there service.
Samuel Floyd
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According to TrustPlane, Secure One Financial has a 4.9/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/secureonefinancial-com