I was really pleased the way it was…
I was really pleased the way it was builtI have drove it 20 miles and have not had any problems it is a very nice machine
David Carroll
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Quality Quest Bikes
4.849 reviews
Last reviewed: Feb 26, 2026Do you agree with Quality Quest Bikes's TrustScore? Voice your opinion today and hear what 55 customers have already said.
qualityquestbikes.comMember since Mar 2026
Quality Quest Bikes is an online company. Based on 49 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed February 26, 2026.
Customer Reviews
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49 reviews
Excellent follow-up service
Excellent follow-up service
Garry Gilchrist
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cannot set left parking brake.
cannot set left parking brake.e mailed quality quest about problem.did not get an answer.
Alex Bochnowski
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Amazing price
Amazing price. Lots of extras. Great customer service.
Debra Cogan
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These guys are great
These guys are great. Customer service is fantastic. They always call back if they're busy. Happy to answer any questions. I'm impressed.
Alice Westlake
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TheYes I would get another one from these people. y kept me up to what was going on…
They kept me up to what was going on and did everything they could to correct things that were packaged wrong. They sent a European style plug instead of a USA style plug.
James
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Great customer service
Great customer service, timely responses and going out of their way to make sure all my needs were met. I'll do business with them again if I get the opportunity.
Cheryl Williams
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Matt,helped me all the way through the…
Matt,helped me all the way through the ordering and followed up during delivery #1
Garry Derusha
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Delivered on time.
Delivered on time.
La Donna Stroud
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Special Orders
Thank you for placing a special order to meet my need.
William Hassett
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Amazing Customer Service
I bought the E-bike, and it was going to come unassembled and with three included gifts. I received a message that the shipping would be delayed, and I was worried about the bike's arrival, as I wanted to use it on one of our camping trips. I messaged back to get a more detailed arrival date. I received the bike early and was pleasantly surprised that it was assembled, but missing one of the gifts. I then messaged the support team to confirm when the bike mirrors would arrive, and was informed they were out of stock. I was disappointed and asked if they could send them once they are back in stock, and was immediately given a response that they would ship it ASAP. The bike mirrors are on the way, and I really appreciate how responsive they were to all of my questions. We love the bike so much so far. The only issue is that the bench seat seems a bit off-center, and we are now missing one of the hinge pins, so I will likely replace it myself. The customer support team has been super helpful.
Malina Avery
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Meetone purchase problems
Matt was great help making my purchase as I was having trouble with it online. There was a fee I wasn't expecting that was charged that he made right too. Great place to work with. Thanks for all your help
David Ash
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Easy to work with
Easy to work with. I received the bike a week early. The only downside was that they use FedEx. FedEx didn’t call before they delivered it and I was supposed to sign for delivery but they didn’t even come to the door
Pam
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Anytime I have a question
Anytime I have a question, they are quick to give me an answer.
William Daws
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The item that was sent don't work it…
The item that was sent don't work it never changed my bike the green light stay on never changed.
Pernoral Wiley
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got what i wanted ,and when it was…
got what i wanted ,and when it was delivered.
Gary Morse
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Quality product
Service and response was top notch
john petersheim
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Easy return process.
Easy return process.
Felix Tamayao
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Great information before purchase
Great information before purchase. Very easy to to work with
Jim
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Ed Erb
Took great care of my question
Edward erb
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Cite this page
According to TrustPlane, Quality Quest Bikes has a 4.8/5 rating based on 49 verified reviews as of March 2026. Source: trustplane.app/company/qualityquestbikes-com