Do you agree with Lotus Media's TrustScore? Voice your opinion today and hear what 61 customers have already said.
Lotus Media is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.9 out of 5 stars. Last reviewed December 15, 2025.
Helped to digitize old 8mm tapes that had been stored away for years. Digitizing & watching them brought back a lot of memories for our family. I was pleased with a\the good turn around time and the expense was quite reasonable. I would recommend using them to anyone, and will keep them in mind for future projects.
Very easy and responsive! Great service!
Great companyI’m slowly digitizing all my old tapes& am very gratefulThey will answer the phone and they will help you
I'm amazed by the service, quality and dedication. The company also adds a personal touch which you don't get elsewhere. Keep up the great work!
Second time using their service to transfer VHS and MiniDV to digital. Very fast and quality service! Would use them again!
Was easy, was quick, actually sent a tape I missed 3 months later and was dealt with quickly
This is the second time I am using the conversion service from Lotus Media and I am impressed by the quality.The projects involved conversion of European 8mm and VHS tapes.The communication with Ngina was prompt and just the right mix of being personal and professional.I have recommended Lotus Media to a few friends and will definitely use them again.
We have used Lotus Media multiple times. Great service and communication. My partner enjoys watching his videos. Thank you for offering this service!
Faster turnaround than promised (twice now). Good quality production, personalized communication.
I’ve have used lotus media about 5 different times and never have I been disappointed in the result of what I have received. This group are very professional and kept me updated on the results.
Turned out great! Fast and professional
2nd time dealing with this company, I can't think of a bad thing to say about them. What I like best is the communication. They respond to every email you send
They are so easy to work with, and my order was processed before I even expected them to receive it. Plus, the price seems very fair to me. Thanks, Lotus Media!
Lotus Media completed my large order in a matter of days and shipped everything back to me promptly. The pricing is very competitive and the digitized files were all labeled correctly and individually - something I was not expecting. Very much appreciated.
garbage. i would give zero stars if i could. asked a refund and they lied saying they sent it when in actuality, they kept my money. a mere $15 that i asked for back and I still didn’t receive it. they’re scammers and frauds and I deserve to have my money back, as i was patient and kind. But I am no longer feeling that way.
Excellent communication before, during and after project completion. Very happy with this service, we really appreciate the attention to detail and safe handling of converting our vhs tape to a dvd.
I have used Lotus Media many times before and the service is remarkably fast and professional. My emails are responded to almost immediately and any questions I have are answered in a friendly manner. I am so happy I found this service.
Super fast service and exceptional quality! We sent in a *20 year old* video cassette that a relative recently unearthed from the back of a closet. No one in the family had any idea what might be on it. We don't even remember anyone in the family ever having a camcorder. So, we wondered if we should just toss it out since, years ago, it was quite expensive to convert things. But, I ran into Lotus Media (on Amazon!) and, given their reasonable pricing, we decided to send our tape to them. So glad we did! Turned out there were several scenes of our daughter with her 4 young children. Our daughter passed away a few years after the scenes in the video. Her children (now grown) have often said they wish there were recordings of her voice so they don't forget the sound of her speaking. This recording not only has her voice but shows her moving around and interacting with her kids. I have shared it with all 4 of them. Priceless! Thank you, Lotus Media!
We actually thought this was a retail business and ordered a service pkg unknowingly. As soon as we realized they refunded our monies immediately. Would definitely do business with them when I'm ready to convert my old vhs etc. Actually looked up the business which is why I ordered. Very good ratings
Cannot recommend this service highly enough. We sent in 24 tapes, a mix of 8mm cassettes, MiniDV, and audio tapes; some of them more than 30 years old! The files we got back were incredibly high quality and the turnaround time was ridiculously fast (they told us 10 days, but finished in 2!). The audio/video files were delivered via cloud (Google Drive) and were neatly organized and labeled. They are shipping the original tapes back to us, too!
According to TrustPlane, Lotus Media has a 4.9/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/lotusmedia-us
