Maria B
Maria B. Was very helpful. The time it took was quite longer than “will be with you shortly”. More like 30 minutes and I almost went somewhere else to shop and ask questions.
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Level Nine Sports is an online company. Based on 4 reviews on TrustPlane, it has an average rating of 3.8 out of 5 stars. Last reviewed December 6, 2025.
Maria B. Was very helpful. The time it took was quite longer than “will be with you shortly”. More like 30 minutes and I almost went somewhere else to shop and ask questions.
The new owners of Level Nine wasted no time messing the business up. L9 was my go-to retailer for all of my family’s ski equipment. I purchased 4 sets of skis from them in the last 5 or so years. Every purchase was a great experience with great customer service. Well, I just purchased another set of skis and when I reached out to customer service to give them my boot size to have my bindings mounted (which were purchased with the skis as part of a set) I was informed they no longer mount bindings and that I’d have to take them to a local ski shop to have them mounted. Doing so would cost me an additional $150+ so I cancelled my order and I’ll be taking my business elsewhere.
She was helpful and corrected the wrong link she had to get my order completed.
Marla B provided excellent customer service. She facilitated my return and purchase of new ski boots. She was knowledgeable and helpful and gave me several options to choose from.
According to TrustPlane, Level Nine Sports has a 3.8/5 rating based on 4 verified reviews as of April 2026. Source: trustplane.app/company/levelninesports-com