Looks like hoola TV has finally gone…
Looks like hoola TV has finally gone down it was sort of good while it lasted
Jon Hockenhull
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Hoolatv
1.420 reviews
Last reviewed: Feb 15, 2026Do you agree with Hoolatv's TrustScore? Voice your opinion today and hear what 22 customers have already said.
hoolatv.comMember since Mar 2026
Hoolatv is an online company. Based on 20 reviews on TrustPlane, it has an average rating of 1.4 out of 5 stars. Last reviewed February 15, 2026.
Customer Reviews
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20 reviews
The service has been down now for 5…
The service has been down now for 5 days. Even the website isn’t loading. No notification, no reason, nothing. When it works is good, but when it’s not working, good luck because they don’t care. They will never respond or acknowledge anything. Total,cowboys.
Mark French
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Unable to log in
Unable to log inI log in with my email address and password and informed that I already have an account. I then sign up to log in and am then told no such account exists. I have used Hoolatv before so why am I not allowed into my account?
Kathy Smith
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One star because there isn’t a zero
One star because there isn’t a zero. Used the free trial and decided to subscribe, paid the subscription. Service was never activated.Sent many messages via website, facebook and website and never got a reply.
Julie Sullivan
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Hoola hackers or crafty small print? either way it's all a bit criminal
i used hoolatv trail period but never authorized any monthly subscriptions then somehow i started getting bills for x2 monthly hoolatv subscriptions, luckily i realised what was going on and cancelled payments through my paypal, so did hoolatv hack my paypal or maybe i missed a bit of small print?? either way i was not informed of these payments and maybe paypal is at fault as well but all the same I WOULD ADVISE EXTREME CAUTION AND DOUBLE CHECK SMALL PRINT...also there are free tv and movie sites online that are perfectly safe,all one has to do is search around but be careful and don't be affraid to learn a little
Martin
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Hoola payment
So, been with Hoola a number of years, as I prefer them as cannot find another app with plus one channels on, but always a problem if card details change as near on impossible to contact WorldPay, so easier to subscribe again, until this time, ended up paying 3 times to subscribe as thought something was not working, they have taken 3 payments which they are denying, well, Hoola are as they keep telling me to contact World Pay, you simply cannot, now my subscription is still telling me awaiting activation, Hoola are saying activated their end, so, basically going around and around in circles and etting no help whatsoever, very frustrating, this has been going n nearly a month now!
Tracey Marshall
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Bunch of Thieving Cowboys
This company is nothing more than a bunch of cowboys, quite happy to take your money but not give you the service you paid for. They also NEVER respond to any customer support tickets or emails. Still waiting for a refund, but I doubt I'll ever see it. If you want a better choice, try Teeveeing, the service is much better with more channels. Would never recommend HoolaTV to anyone
Anne-Marie Reynolds
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Once again Hoola is not available on…
Once again Hoola is not available on either the app or the website, I just wish there was an alternative
Martynm
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Hoola tv is absolute rubbish
Hoola tv is absolute rubbish. Constant buffering, unable to get in to the system. All they are interested in us taking your money.
Francis
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Website down
Website down. Zero correspondence from support. Very frustrating.
Paul goodwin
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not working
not working. web page down
Gianfranco steri
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This isn't a review as such
This isn't a review as such, but this afternoon I lost the volume on all Hoola channels at 12:30 Pacific Standard Time, WA state, U.S. It's not my computer or my headset as I have volume outside of Hoola. As a result, I missed two of my favorite shows. Did this happen to anyone else? Will the volume come back? Very frustrated. Grrrrrrr . . . .The volume returned later that day so all is well. Still annoying though!
Candice
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Dont Use this Company Hoolatv
Dont Use this Company HoolatvSubrcribe to it when went Turkey 27th May never worked kept freezing Every 5min Useless gave up in End also WFI was good in Hotel so that wasn't the problem just HoolatvThen cancelled it well be b4 came Home never Answered any E-MailsThen on Mon took out off my Bank Account another Payment Furious with themAfter flooding them with Messages finally answered meWith Abrupt reply saying dont have any Complaints What?? Go on Trust Pilot Hoola TV see all Complaints only 1* I would given 0 if could Reply said not got Customer ServicesThat goes on Network?? what sort Company are running I ask myselfSo finally got my Money bck yesterday did notify my Bank put Block on them I should read Bad Complaints on Trust Pilot b4 I Subrcribed lessen to be learnt Never to use them againJust Update after all the above happened took another Payment out on 3rd JulyHad go all through it again with Bank then with them finally got Refund back what took out after telling them on numerous occasions to Cancelled the Subscription Hopefully in August won't get charged again but not holding my Breath?? Has this going on since MayDon't touch this Company Nightmare!!
Joan Johnston
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Terrible service. Big mistake subscribing.
I have tried at least 10 times (possible quite a few more) to contact them via email, their site, and their feedback, and facebook. They never answer.I went a week recently where I could not access any of their programmes. I could not record anything or play any recordings. When the site came back all of my recordings came up with 'processing' and I am unable to watch them. Over half the channels which I have paid for are unavailable and if I want to change from, for example, tv listings to recordings then the site freezes and I have to log out and wait for at least 10 minutes before it lets me log back in.I made the mistake of paying for a year's subscription as it was cheaper. I now regret it as I cannot claim any of my money back.I finally got someone on facebook to reply to me (5 days after leaving a message). Their first comment was 'what's up?' Not very professional.I would recommend anybody wanting to use this platform to go elsewhere. I am stuck, unfortunately, because I will lose my money if I cancel.
K Hughes
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It was perfect for past 2 months and…
It was perfect for past 2 months and it’s been a week now it’s down and no luck contacting HOOLATV.
BAS-IP
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What can say about Hoola😳
What can I say. Joined Hoolatv 48 hours ago and now the site seems to have CLOSED down😦.Hoolatv has now resumed service 13/03/23 so rating increased to 3 stars
Roy
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The initial 24hr trial went well
The initial 24hr trial went well. Now that I have signed up it has been less than useless. It seems you are passed to another server once you pay. Don't waste your time, trying to cancel is a bigger hassle.
Les
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Their servers are too fragile
This is an incredibly poor TV service (and website overall), where even just NAVIGATING around the website is enough to overload the servers and just not work. Want to go to the TV guide? Well, nope! It will just load for a long time before you get an error message saying "504 Gateway Time-out". My god, the amount of times I've gotten timeout errors on this website is phenomenal, to say the least. Sometimes, refreshing won't work, as you'll get to the same point, and then you'll get another error message saying "502 Bad Gateway". That then also appears on the main webpage and the whole website goes down!!!Is this service really THAT neglected by its creators that they don't properly maintain this site and just leave it abandoned? Well that's what it seems like to me. Based on my experiences, I don't recommend HoolaTV at all, it's more of an exercise in futility, and extremely unreliable. You WILL run into the 504 Gateway Time-out error meaning you cannot access anything on this website. Steer very clear.
This is Trustpilot
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This is ridiculous!
This seemed like a good and robust TV service for watching on the go and online. I then decided to sign up to this service, and immediately I ran into the first issue. I have been waiting for hours upon hours upon end and they STILL haven't sent me a validation email! What the heck is going on with their registration?!HoolaTV, if you're reading this, just know that you can't be expecting people to wait a ridiculous amount of time for you to send a validation email to register an account. They're going to give up hope and move to another TV service, which is what I've ended up doing.In a nutshell, don't bother wasting your time with HoolaTV. Any attempts at all at registering won't result in you getting a validation email.
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It works... but it is painful experience
It works. That is only positive thing I can say about HoolaTV. The whole thing seems as someone's university project. "Now" and "Next" doesn't update, sometimes showing the same program. TV guide is misaligned so you cant see programs running at the same time meaning BBC shows 2-3pm, underneath ITV 6-7pm. you cant move forward unless you scroll all the way down where the slider is and then up again to where you were. Android app fail to register that I have paid for a plan few days ago and still showing "trial" and I can go on and on. It has some neat features like multi watch, but it my opinion it is worth to pay quid or two a month more for something which works, so I did. If your expectations and budget is low, then it will do. Otherwise there are providers out there who are offering much better experience.
Petrik Petrik
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According to TrustPlane, Hoolatv has a 1.4/5 rating based on 20 verified reviews as of April 2026. Source: trustplane.app/company/hoolatv-com