Tucker was very helpful and…
Tucker was very helpful and knowledgeable. Pushy salesman are the worst but he was very professional knew what the products were and let us come to him once we made out decision
Brandy Kirkland
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Home Zone Furniture
4.750 reviews
Last reviewed: Feb 27, 2026Do you agree with Home Zone Furniture's TrustScore? Voice your opinion today and hear what 32,589 customers have already said.
homezonefurniture.comMember since Feb 2026
Home Zone Furniture is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.7 out of 5 stars. Last reviewed February 27, 2026.
Customer Reviews
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50 reviews
Delivery went great
I posted about the purchasing on their website, still true, would be helpful if they put more detailed measurement photo, as the photo with a person makes it look like a huge recliner, it's not. Anyways, the delivery went great with a link showing the driver's distance. Drivers were super kind, spoke professionally and set up our chairs great. Overall start to finish was insanely better than my experience with RTG!
Monica Moore
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Great Customer Service
I just wanted to give out a very special thank you to Tucker and Justin in the Hudson Oaks Tx Store for their handling a situation with home zone warranty. They got in touch for me with the warranty company with Aaron and everything is set up now to cover the warranty that they very highly recommend and it is well worth it. It's a peace of mind. We purchased a sectional and some end tables back in February 2025. We love Home zone in Hudson Oaks, Texas. It's great to have a local furniture store. That is very friendly. It makes you feel at home again thank you to Tucker and Justin.Donna
Donna Crayton
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Trevor was an amazing salesman to work…
Trevor was an amazing salesman to work with.
Theresa Arrington
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I have nothing but great words to share…
I have nothing but great words to share about my experience. I like to mention Destiny and Tyler. I went in with a living room project. I received so much great information about furniture selection. Both were so professional kind and listened to help me with my furniture needs.
Ziwar Issa
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Devonte was very helpful and…
Devonte was very helpful and informative.
Vicky Wilson
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Amazing
I first found that there was no pressure as I was looking at all of the furniture. When I asked a question, everyone was able to give me an adequate answer, very friendly, courteous, and easy to conduct business with.
Marion
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We purchased from Y'all about 4 years…
We purchased from Y'all about 4 years ago and had a Great experience. Went back recently and expected the same. Guess what, it was perfect all the way around once more. Thank y'all for maintaining what is expected.
Stephen Decento
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Excellent
Excellent. Friendly, polite, respectful, and helpful. My second time buying furniture And my daughter will use Home Zone soon also.
Gwen Rosenberger
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Great customer service
Jessica and Oneil were very helpful. They greeted me as soon as I arrived at the store. Jessica helped me to confirm that the items I wanted were in stock and Oneil helped me find a mattress. They made it a very easy process.
Daija Tuner
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As soon as I walked in
As soon as I walked in, I was greeted with great customer service. Call my three-year-old and newborn with me and my wife. They’re very accommodating with my children offered my son an ice cream sandwich. Couldn’t have asked for better service.
Jacob Ayala
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Great customer service
Great customer service! Salesperson was able to answer my questions and also I never felt pressured. Overall a great experience!!
Kimber
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Alejandra and Jessica were helpful and…
Alejandra and Jessica were helpful and very friendly.
CRAIG STEPHENSON
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The staff was great
The staff was great, we were able to get exactly what we were looking for.
Cynthia Krause
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Horrible Quality Even Worse Customer Service
UPDATE: As you can see from Home Zone’s reply to this review they only repair any problems and refuse to replace any pice of furniture with multiple defects or that is completely broken down when the product is barely even 6 months old. Their 13 month warranty actually says they have the option of repairing or replacing at Home Zone’s discretion. They will only want to offer repairs and will never replace a defective or garbage piece of furniture. It’s a major hassle and not worth the money. They don’t even stand behind their products other than wanting to repair it. So don’t count on getting a good quality product from this company. They don’t care about loyal customers either. Check their reviews on the Better Business Bureau too. This happens to a lot of their customers. They sell something that breaks or is bad quality then leave you in the lurch depending on them repairing it and hoping it doesn’t happen again. Their furniture is horrible and the customer service is even worse! Our leather sectional sofa is falling apart in numerous places after only 6 months. The stitching is literally unraveling at the seams and one power recliner is broken. They will only repair the items and refuse to replace anything that has a problem even if the entire sofa is defective and broken down in only 6 months. They would rather come haul off your furniture and take it to be repaired than replace any defective piece. That or they can come tear the furniture apart inside your house and “fix” it. No option or replacing even one single defective piece on the sofa. When we asked them to replace the broken power recliner after only 6 months. We were told “we don’t give out free furniture to people”. We aren’t asking for anything free. We want what we paid for and this piece of junk is not it. Stay far away from this company. They do not care about their quality or their customers at all. When we told them they were losing a long time customer they responded with “that’s your choice”. What a joke! Run from this place as fast as you can!
AM
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Our salesperson Spirit was awesome
Our salesperson Spirit was awesome. Very knowledgeable with a great personality and not pushy.
Mike Christian
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Terrible online ordering experience
ordered online and was able to pick a delivery date within 4 days, but my item has not shipped and when followed up with the store, I was informed it will take 22 days to receive the product. It was not listed on the website that I would have to wait 7-10 business days before my item would possibly be shipped. I have since learned that it takes 7-10 business days (not calendar days) for the company to get around to sending photos of the item via email which have to be approved by me BEFORE the item will even be scheduled to ship from the store. This information is not posted on the site. I have also learned after the purchase that the item will then take an additional 7-10 business days (not calendar days) to get to a local delivery location and then after waiting almost a month for the product, I get to wait even longer for the local delivery company to schedule a time for the product to be delivered to my home. None of this was listed or explained until AFTER the item was purchased.
IL
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Great store nice sales people
Maria was wonderful in helping us find the right sofa and recliner.
Sharon Gladden
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Patrick was very helpful in locating…
Patrick was very helpful in locating three area rugs that I wanted to purchase.
Jeff Gross
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We were looking for a master bedroom…
We were looking for a master bedroom set and we found one we liked (Laguana Beach). We worked with Jagger and he was very helpful in getting the price and delivery we needed. Delivery was made on schedule and the two gentlemen were very professional and courteous. We highly recommend Home Zone Furniture.
Joe Kracheck
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According to TrustPlane, Home Zone Furniture has a 4.7/5 rating based on 50 verified reviews as of February 2026. Source: trustplane.app/company/homezonefurniture-com