Everything went well
Everything went well, it just took a couple of tries to get a hold of someone. Communication can improve but they did offer more bang for your buck.
Sean Johnson
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Gadgetzhq
4.722 reviews
Last reviewed: Jun 28, 2024Do you agree with Gadgetzhq's TrustScore? Voice your opinion today and hear what 22 customers have already said.
gadgetzhq.comMember since Mar 2026
Gadgetzhq is an online company. Based on 22 reviews on TrustPlane, it has an average rating of 4.7 out of 5 stars. Last reviewed June 28, 2024.
Customer Reviews
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22 reviews
DON'T trust this company!
The worst customer service ever. I had sent my like new Samsung Galaxy S10+ to this company after looking online seeing they would offer the highest price; little did I know what I was in for... I promptly sent my phone using their included shipping label and waited for them to receive it, after about a week I checked tracking to if they had received it, it said received by agent. The first red flag is that it took them 2 days to answer, they said apparently NEVER received that package although tracking said otherwise. What follows is a long dispute with the Post Office trying to find information on the now missing phone. At this point I was still trying to contact Gadgetzhq about the issue and it took them no less than 2 days to answer each message. Long story short they claimed to put in a case with the Post Office but after contacting the Post Office they said the package was picked up by Gadgetzhq!! All this time they said the package was lost but I have reason to believe the STOLE the phone. Now when I message the company they won’t answer my messages although I can see they have seen them!! DON’T trust this company! They will STEAL your package!
Rob Sampson
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They really do give you the most for…
They really do give you the most for you gadget! However it takes forever to get answers from their contact us on the website! Once I finally got ahold of someone through Facebook it was much smoother.
Gabby Cygeirt
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This was so simple just put in what…
This was so simple just put in what device I had and it was that easy to sell my iPhone, will for sure do it again when my family needs to upgrade there devices
Deb Wilson
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Great buy back website
Highly recommended to all who want to buy back.....
Mir Niyazuddin
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Excellent in business
Excellent in business
Farhad Khan
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Gadgetzhq.com gave me the most money…
Gadgetzhq.com gave me the most money for my phone, hands down! They emailed me and ask if I had any questions, overall it was a great experience
Jim Allen
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Really great customer service
Really great customer service! Will be back again to sell my future items
Heather Banks
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Pretty good service I would have to…
Pretty good service I would have to say, mailed in phone got paid within 3 business days would sell again!
Anthony Davis
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Quick sale, very happy
Sold my old iPhone with gadgetz hq and it was easy as expected. Good communication made it all straightforward. Got my payment in a couple of days
Harriet Clark
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Excellent Service!
Excellent service, got more $$$ than I expected; fast and efficient!
Sarah Sandoval
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Quick and effective
Quick and effectiveProcess of getting a quote and sending in the phone was super easy. I received my money in my PayPal account quickly. Highly recommend.Would for sure sell my electronics here again!
Mike Williams
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Great service!!!!!!!!!!
Great service! Sent in my phone and they paid me super fast! Right as soon as I sent it in, I got paid really fast!
Robert Cuban
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SUPER SERVICE!
I sold a few phones to this company and they did a great job and paying me fast for my phones! Real fast! SUPER SERVICE!!!
Julie Diaz
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Gadgetz to is the hands down best…
Gadgetz to is the hands down best website I’ve ever used everything a person needs to sell their phone.
Juan Lopez
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Great to do business with this company…
Great to do business with this company I found online and would for sure sell my iPhone again here
Tyson chandler
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Received my payment for the phone fast
Received my payment for the phone fast. They even provided a label and envelope to ship my phone back to them.
Madison Lauren
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I sent in my iPhone 7 and overall it…
I sent in my iPhone 7 and overall it was pretty fast service and got paid pretty fast, they answered all my questions pretty fast
Jake Dickerson
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It was great service
It was great service, I mailed out my item and got paid the next day after they got it, I would for sure be selling all my future devices here and look forward to the next phone I sell
Bill Wagner
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Everything was so simple and loved the…
Everything was so simple and loved the service plus i got paid quickly!
Gregory Smith
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Cite this page
According to TrustPlane, Gadgetzhq has a 4.7/5 rating based on 22 verified reviews as of April 2026. Source: trustplane.app/company/gadgetzhq-com