Bought vacuum less than 5 years ago
Bought “top of the line” Miele vacuum less than 5 years ago. Complete breakdown of beater head attachment already, $1300, Miele vacuum, had to replace entire head, which will cost less than having someone fix it, because of labor. The vacuum was very lightly used. My household consists of myself and one dog. I am the sole user. Now waiting for new head. According to tracking the replacement part will be here almost two weeks after it was ordered. Vacuum cleaner was beyond disappointing. I will never purchase another Miele product. I’ve purchased other less expensive brands that lasted for years and ran much better. Replacement part turn around time has been very disappointing as well. Seems a machine that was built to fail. Ridiculously long delivery time.
Jane Hagaman
Good replacement parts
I had found replacement belts elsewhere, but they broke with very little use. The belts I purchased here are OEM quality.
Don Kolinski
I purchased a solenoid valve for my…
I purchased a solenoid valve for my steam cleaner a couple of weeks ago. I paid for expedited shipping as my steam cleaner is in many pieces. They still haven’t shipped. I sent a couple of emails to service and I’ve been ignored. No response, no timing, not sure what’s going on? I sent an email a day ago to mention the one star review here for reasons stated above. Label now created, USPS (not the best method IMO), and they refunded half of my shipping costs. So hope has returned.
Brian A
BUYER BEWARE!
I bought four (4) ProTeam 15XP Power Nozzle Motors (104506). The description reads: This is a replacement ProTeam 15XP Power Nozzle Motor with Crimps. Except it doesn't come with the clips. I called customer service and they said that is how it ships now. I now have to pay shipping to return these and get our money back and buy from a reputable, honest vendor. Save yourself the time, money, and trouble - AVOID EVACUUMSTORE!!
Matt Barnes
Very poor communication and customer service
I ordered a part for my bissel multiclean lift off vacuum 2 months ago. It took 3 weeks but I finally received my order. Unfortunately, it was the wrong part. I contacted the company and they said they would reorder the correct part and send me a shipping label to return the incorrect one. Again it took 2 weeks and several emails, but I finally received the shipping label and returned the incorrect part. After another extended period with no communication, I contacted the company again. I was told the part was delayed. This time I canceled the order and requested a refund. I received confirmation that the refund would appear in 2-3 days. I still have not received the refund 3 weeks later.
KP
i buy my bags and hoses for electrolux here have had a good experience w/ these people. Been using them a few yrs now.
get allmy electrolux supplies here have good experience w/ them.
Edith Lynn Pakula'Smith
Great service and product
Order arrived exactly as described. When I emailed customer service about a potential shipping delay, they contacted me back immediately. I received the vacuum part the next week. Overall very satisfied.
Courtney Bowling
still waiting for resolution of case…
still waiting for resolution of case 8194164 from December 2024
Andrew Hart
Delighted
I was unsure, but needed a part for my handheld vacuum. The part got to me quick! I only ordered the dust bin and they gave me a new filter too, which was nice surprise! Thank you guys!
bahar kaya
Kept me up to date on when an why my…
Kept me up to date on when an why my order was delayed and when it was shiooed and the price was great
Terry Sherman
Ease of ordering and quick shipment.
Ease of ordering and quick shipment.
Chrissy Zirkle
I was able to find the replacement part…
I was able to find the replacement part for my vacuum and it was delivered quickly and I was able to clean my floors.
John
My go-to business for Miele vaccum bags
This is my go-to business for getting the bags for my Miele vacuum. Excellent, fast service, from ordering to my front door only takes just a couple of days.
customer
My SEBO X4 vacuum needed help
My SEBO X4 vacuum suddenly would not turn on after 9 years. A quick trip to Everett Vacuum had the basics checked. This is a very hardy well built machine that will last for many years. I can do almost all the service myself with ease. Same price for a new one as Amazon but they do not offer the color I like. Thank goodness the repair was very affordable. I buy my bags and supplies from eVacuum! Bought a Miele cannister vacuum on sale from eVacuum too!
Karen Ruth Lee
Quick delivery
Quick delivery, correct in every way. Good pricing.
Neville A
Snail Mail
I could’ve walked backward on one leg to MA from IN and gotten my replacement hose sooner. It took over a week to ship and was received almost 2 weeks after the order. The hose, however, is great and works like the original.
Kendra
Ordered 2 things
Ordered 2 things, and hadn’t received them on time, turns out after contacting support they were still waiting for the part to show up so they could ship my thing.. Support was super helpful and nice to work with, they were prompt and gave me some other options to get my things shipped faster! Overall I am impressed
Adam Kalous
Best Quality, Great Service
They carry only the best, quality products and their customer service is excellent.
Nicole
Easy to find what I was looking for
Easy to find what I was looking for. Came in quickly.
brenda simpson
Best Place to buy parts Bissell Vacuum
I bought Bissell 1601041 Handle Screw 2pk from the site. Items are as described. The shipping was fast. The support team is also responded to my query quickly. Overall Happy Satisfied Customer!
Parth Patel
