Excellent customer service!!
Excellent customer service!!! I absolutely love my new bed!
Haffner D
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Dromma Bed
4.450 reviews
Last reviewed: Dec 1, 2020Do you agree with Dromma Bed's TrustScore? Voice your opinion today and hear what 286 customers have already said.
drommabed.comMember since Mar 2026
Dromma Bed is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.4 out of 5 stars. Last reviewed December 1, 2020.
Customer Reviews
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50 reviews
Hurray!
The bed is awesome. It did take a long time to arrive, but worth the wait.
Rebecca Montgomery
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I have purchased two!
I have purchased two!! King in master and queen in spare!! Comfortable!! Great night sleep!! Great customer service too!!
Sharry
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I now own 2 Dromma mattresses and I’m...
I now own 2 Dromma mattresses and I’m happy with both! I stay at another place for work each week and so I bought another to be like the one at home only it’s a full sized instead of a queen. I fall asleep fast and sleep 8 full hours with great sleep on both!
Anita R
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Dromma #2...Yahoo!!
We just bought our second Dromma Bed and couldn't be happier!! We have owned our first one for 3 years now, and purchased a second one because we have been so happy!! Thank you!
Jeanie 'Wegler' Taylor
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Excellent customer service!
Excellent customer service!! Love the bed, very comfortable!!
Lenze
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Can't wait for bedtime!
So far , so good! I almost never review the things I buy online; however, this is one purchase with which I am very satisfied. The ordering process is smooth, there is a human being on the end of the company phone to answer questions, shipping was fast, and the mattress was easy to setup. How do I sleep? My wife and I have slept very comfortably from the first night. We sleep on our sides and backs and the support is medium firm. No more waking up with aching low back and hips. Going to this from an innerspring mattress was a new experience but we would not do it any other way. Excellent product, excellent company, and Made in the USA! Bravo!
Mark O. (king)
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I suffer from chronic back issues
I suffer from chronic back issues. Its night was a little discomforting. Each night got better. Only reason I didn't rate this a 5 was I didn't have it long enough, but so far so good.
Scott
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My husband was right...
I’ve only been sleeping on the bed and pillows for a week, but all the back and shoulder stress I was carrying around has dissipated. This is one of the most comfortable beds I’ve slept on.
MEL
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I bought this bed for my 86 year old…
I bought this bed for my 86 year old Dad. He had a nasty fall 4 weeks ago and required surgery to repair the breaks. He just loves the bed. No harsh pressure points like the beds at the hospital and rehab.He is thrilled with the bed.
customer
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Love
Love, love, love this bed!! Shipping was fast and we had no issues at all. So far it has been amazing!!
Paula
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Great mattress!
Mattress arrived on schedule and in great condition. Mattress reached full dimensions within 1 minute of unpakaging. Absolutely no chemical odor. Have slept on for 4 nights and it is wonderfully firm but comfy. Love it!
L.Hayes
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The mattress is great
The mattress is great, but the delivery had issues. They left the mattress in our driveway, and the box had burst. We got it inside, but the box fell away, and the wrapping exploded. Luckily it was clean and we could get it up to the bed.
customer
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Good support, but too firm
The reason that I purchased this mattress is because I slept on one at my sister's house and loved it, however, when she purchased the mattress, she was able to select a firmness level, but that changed when I ordered mine. The mattress we received is a bit too firm and therefore I still have the same issues that I had with my previous mattress of waking up with sore hips and shoulders. I am hoping to get used to the mattress, but would have rather been able to choose the firmness that is best for me.
Laurie
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Very fast shipping
Very fast shipping. Great products.
Scott R
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Very soft
Very soft, not for everybody; but certainly for me!
customer
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I got this for my mother
I got this for my mother who has body aches and pain. She, at first, would not believe that her old bed would have such an effect on how her body feels, but now she can only sing the praises of just how comfortable her new bed is. Right size. Perfect firmness.
Donna D
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I also bought one of these bad sagging mattresses!
I also bought one of these mattresses, was great for the first couple of months then one side started sagging. I called the customer service number and was told to pull the mattress off of the bed frame and take pictures with a measuring tape so they could determine whether or not they would replace it.... I'm 59 years old 6'2 195lbs with a bad back, I did as instructed even though it just about killed my back to do it and then was completely blown off by customer service. I have not been able to afford a new mattress so I'm left with this piece of garbage to sleep on even with a piece of plywood under it it still sags. Customer service and warranty absolutely stinks! Don't waste your money on this product.
Samuel Adams
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So far not a great experience
So far not a great experience. I ordered two mattresses weeks ago and still don’t have them because of a shipping issue.
Missy
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I bought my mattress nearly 2 years…
I bought my mattress nearly 2 years ago. Semi Firm. At the time you had a choice of firmness.I chose the Semi Firm, because I didn't want to sink in, I'm having bad back issues.Everything went great, from purchase to delivery. I did have to get used to it, but that was fine.I gave it 5 stars, because over 3-4 months it seemed so perfect. Unfortunately, the mattress is sagging in the center now, I'm not a heavy person, 5'7 and 129 pounds. I can't believe it's sagging to the point, where I get up with back pain again. What can be done? I tried to put a 2 " firm foam topper over it, but it didn't help. The mattress might last 10 years, but the firmness won't. Just an FYI for future costumers.
Sibylle
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Cite this page
According to TrustPlane, Dromma Bed has a 4.4/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/drommabed-com