DGX - exceptional service
I reached out to DGX to ship additional household goods to the mainland from Hawaii. At the same time, I asked for both traditional shipping as well as air freight if possible. Alexandria helped with the traditional shipping and Nicole helped with the Air freight. Both were super responsive and answered all my questions or concerns and laid out proposals for both actions. I opted for air freight due to the time constraint.Nicole helped me with how to drop things off where to drop them off exactly what the shipment would need to look like additionally changing the specs for the proposal as required I went to the warehouse, stacked the pallet, which they helped me wrap real quickly and off it went. Nicole was amazing, she followed up with me, making sure when it needed to ship when approximately it would arrive and even followed up after I received it to make sure everything went smoothlyI highly recommend DGX
Michael Clancy
Excellent customer service
Excellent customer service. They expertly guided us through shipping when we were new to it. Everything went smoothly—highly recommend to everyone!
Marilyn Ross
One of my clients needed to transfer…
One of my clients needed to transfer tools from two jobsites in NYC to a new jobsite in Hawaii, and the shipment was time-sensitive because installers
Justin Mark
The service I received was excellent in…
The service I received was excellent in every regard. I look forward to engaging with this platform again in the future. My experience reaffirms that Trustpilot is a truly trustworthy resource.
Daniel
Fast quotation
Fast quotation, good communication and reliable service.
Maksims
Wonderful staffs
Wonderful staffs, smooth procedures, and responsible for every shipment booked with them! Keep it up!
Brian Hso
Great Service!
Customer service and quoting team is always very helpful and quick to respond. Never have any issues with my orders
Tony
Great Company
Responsive, quick in their turnaround and professional.
Tabitha George
Adalberto responded quickly to all of…
Adalberto responded quickly to all of my emails and did a great job handling my shipment!
Mario Ledezma
Urgent Shipment of tools to Hawaii
One of my client needed to transfer tools from two jobsites in NYC to a new jobsite in Hawaii, shipment was time sensitive due to installers arriving from Europe. Daniel and Adalberto did a wonderful job to get the shipment on time to the jobsite.
Michael
Great customer service
Great customer service. Went above and beyond to accommodate a Sunday delivery for my client.
Carissa
Quick responses
Quick responses, I needed a urgent air shipment and they assisted me with no issues. Communication was great. Adalberto was great at keeping me updated. Thanks, and will continue booking with the team :)
RL Global
Amazing Service
Amazing Service! Customer service was awesome, quick replies & quick action!
Christie
I was new to air freight and have now…
I was new to air freight and have now successfully shipped 4 shipments in 2 weeks with DGX. Wonderful customer service
Jessica Powell
Awesome service working with Daniel G…
Awesome service working with Daniel G at DGX Global / Chicago for a urgent door to door shipment from Atlanta to Hawaii door. Great rate quote and communication with Daniel and his team. POD was provide without having to request for one along with updates of the onboard confirmations.
BYoshida
Great Communication / Outstanding Service
Great communicatioin from the initial quote all the way to delivery... Outstanding service...
E E SMITH
Great customer service and delivery time
Great customer service and delivery time
Sara
I wanted to take the time to thank…
I wanted to take the time to thank Daniel G., the DGX team and the DHX team for the excellent service on one of our recent "HOT" delivery needs. I value the partnership that we have with DGX/DHX. We have worked with DGX/DHX for many years now, this is the team that "Makes it Happen"! Meeting deadlines, providing solutions and supporting our business needs. A true partnership, Patterson Dental applauds DGX/DHX, this team rocks.
Debra Simpliciano
Dependable, Best service
Dependable, quick responses, knowledgeable and overall great service. Thank you!
Shirley
Quick and efficient service
Quick and efficient service, got my cargo to and from PR without a hitch and kept me updated the whole way.
Q Scott