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CoinFlip

3.550 reviews
Last reviewed: Mar 4, 2026

Do you agree with CoinFlip's TrustScore? Voice your opinion today and hear what 191 customers have already said.

coinflip.techMember since Mar 2026

CoinFlip is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 3.5 out of 5 stars. Last reviewed March 4, 2026.

Customer Reviews

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Conflip stole my money. Its scam atm's.

I tried to buy bitcoins via their atm in Denver. Inserted money 900$. Got receipt by sms. Bitcoins never came. I texted them and they asked to verify my id. I did that. Then called them. And then they say that they will not gonna send them now and if I want to get my money back or bitcoins I need to go to FBI and start case about internet fraud. This is what coinflip saying me. I have all chats saved. Its scam in the middle of the day! I lost my money and didnt get crypto I tried to buy. They pretend they selling crypto but I didnt get any crypto of them. Its crypto scam at least I feel I get in to one.

Gabriely Souza
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My experience with CoinFlip was…

My experience with CoinFlip was disappointing. The transaction process seemed simple, but when a confirmation issue occurred, customer support was slow and unhelpful. Responses felt generic, and I was not given a clear explanation or timeline for resolution. Fees were also higher than expected, with limited transparency around the final cost. In cryptocurrency transactions, clarity and responsiveness are essential, and both were lacking here.After getting no meaningful assistance internally, I sought independent blockchain tracing support through Recoverysol to better understand what happened.Overall, I believe improvements in transparency and customer service are necessary. Thanks 🙏

Explain Pro
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I am truly enjoying my Coinflip Preferred app.

I have truly enjoyed doing business with my client manager, a young man named Zaid. He has always been Johnny on the spot for me answering questions for me. We communicate mostly by text which is just fine with me, but we do talk on the phone when we need to.

David wayne Stokes
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Beware

Beware, beware beware beware beware. This company is not the same company it used to be. You used to be able to put money in the machine and you’d have your bitcoin or other coin within minutes. But now they steal your money for three days and you will not see your coin for three days. Pending a ““ security review. It’s a total sham. Doesn’t matter how long you’ve been a customer. I’ve been a customer for almost 10 years. And this is the first time I’ve put my money in to be told. I won’t see it back in coin for three days. The whole point of bitcoin ATMs as you want instant bitcoin. We don’t put your money in so that you can wait three freaking days when you’re paying those kind of fees. And they are no help when you call customer service. They just tell you oh it will only be three days. That’s not acceptable. They give you no warning before you put your money in the machine that you’re not gonna see your coin for three days. I would never in 1 million years use this company ever again. I’ve done thousands and thousands and thousands of dollars worth of transactions through this company before and I will never use this company ever again. So just beware. I wouldn’t use this machine. Even if you’ve had a good experience with them before because I did too. Until today.

Angela Peluso
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I am formally lodging a complaint…

I am formally lodging a complaint regarding the systemic withholding of assets by this entity, which I believe is indicative of a sophisticated "Pig Butchering" scheme. For a period exceeding 30 days, I have been summarily denied access to my principal and accrued earnings, totaling over USD 80,000. Despite my exhaustive efforts to facilitate a withdrawal through standard channels, the firm has engaged in a pattern of obfuscation, citing "liquidity audits" and "tax verification requirements"—classic hallmarks of fraudulent investment platforms. This predatory behavior mirrors documented cases where unregulated firms lure investors through social engineering, only to freeze accounts once substantial capital is committed. Given the firm’s history of misleading consumers, it is evident that internal resolution is no longer a viable path. I am requesting an immediate investigation into their solvency and a freeze on their digital wallets to prevent further capital flight. This situation demands rigorous regulatory intervention to ensure that such deceptive practitioners are held accountable under the fullest extent of the law. It's stunning how fast one person can destroy a lifetime.Don't wait until it's too late! I nearly lost everything before finding = a'yRLP =. They are the only ones who can actually get your funds back from these thieves. Forget about Advisory scams. I’ve been living in a nightmare, but there’s finally a way out. Bypass the lying support teams and go to the pros.

Nick Gillo
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Everyone that answers the phone is…

Everyone that answers the phone is extremely helpful. They all always follow through with everything.Thanks Danika for being my rep.You all are the best.

anita rich
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Tried to sell $2,000 worth of litecoin…

Tried to sell $2,000 worth of litecoin at one of their machines. It took the crypto then the ATM malfunctioned so coincidentally and never paid me cash. But hey, I got a 95 percent discount as an apology. Hooooray…… still waiting for my refund after they said 1 day wait. Of course not. They shouldn’t be allowed to run this business. Ridiculous. Scam.

ASH MGMT
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BRENOSHAPORD OUTLOOK COM

I used their mining platform for roughly three months before they abruptly accused me of violating their terms and froze all of my Bitcoin. By last week, their website had completely vanished. In total, they took about $200,000 from me I believe the loss was limited because I stopped investing additional funds early. Sadly, many others were not as fortunate.

Brent
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Zaid was fantastic

Zaid was fantastic. Knowledgeable prompt and very professional I highly recommend working with him. I do t think the 5 stars is enough.

Shawn
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I really enjoy having a client manager…

I really enjoy having a client manager associated to my account. The experience has been smooth and the customer service has been great.

customer
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Support was amazingly helpful

Support was amazingly helpful. Answered questions promptly and was super polite.

Rae Wait
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Coinflip to face litigation

I estimate I’ve paid Coinflip, and its predecessor OLLIV in this AU market, an estimated AU$20,000 in ATM fees over the past 2-1/2 years. It therefore came as a surprise to receive a text message yesterday saying that “due to an evaluation of your account with our terms of service and customer criteria your account has been closed.”This is blatant unconscionable conduct. I will speak with my attorney based in Geneva Switzerland about my prospects with filing litigation in the Superior Court of Chicago for unconscionable conduct arising from unfairness in contractual dealings pursuant to the Doctrine of Unconscionability and Fraudulent Inducement.

Geoffrey Hayes
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The coinflip apps suck

The coinflip apps suck. It constantly freeze, fails to process transactions and charges exorbitant fees. It frequently fails to process purchases, resulting in messages indicating failed transfers. It sucks. And l will no longer use it

John Hurst
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Coinflip is a great crypto wallet

Coinflip is a great crypto wallet. The staff there is very professional and trustworthy! I have been working with Isiah Aslam for several months now in their Client Preferred division and he amazing. Always responds promptly to my calls and emails! Gives great advice and I feel very well taken care of by him!

Liz
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…never again

I tried to put $900 for my wife for Christmas in the Bitcoin they charged me a $189 fee to put $900 in Then they refused to reduce the rate I'm 66 years old I don't see very well but in my opinion that interest is criminal

Timothy McNulty
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Be Dedicated and Transparent

I've just used CoinFlip wire transfer service and as well its ATM before. It is amazing! The Client manager Isiah Aslam is very dedicated and transparent. What he has promised is what he executed till the process completion. The communication channel is easy to reach which brings no distance at all. For using ATM experience, To be honest, the location availability is very limited. I suggest to Install ATMs everywhere in Toronto area.The only reason I did not offer 5 star was that due to the technical issue the coins were not released in the same day as supposed to be.

Mr. Young
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Awful experience at the atm bitcoin…in

Awful experience at the atm bitcoin coinflip. Holding my money for 3 days . Don’t use coinflip btc machines . High transaction fee

Craig Anderson
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I USED THE CONFLIP ATM MACHINE LOCATED…CARSON, CA...AT THE GAS STATION

I USED THE CONFLIP ATM MACHINE LOCATED IN CARSON ON AVALON..AT THE GAS STATION...It was great ...my transaction was easy and fantastic...I have used this same ATM about 5 other times in the past....I love the location and the ease of use...It's located right across from the main post office of Carson, CA...down the street from the Carson CA,,City Hall..Once you use a COINFLIP ATM Machine...It gets easier to use the 2nd or 3rd time around.....Start using them today....YOU WILL BE SATISFIED...Chris Morrison...Carson, CA

Christopher Morrison
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Dont use this bullshit ass service they…

Dont use this bullshit ass service they will hold your crypto for ages for security and verification purposes this place is a joke the highest fees the biggest scam be aware no where in their terms of service does this hold appear idk how this place has an average of 3.9 stars on trust pilot must be their fake reviews save yourself the headache

Robert Tulicki
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This place is a complete rip off $300…

This place is a complete rip off $300 they took $60 wtf !!! That is terrible ... Cost .. wtf... Don't use this place they are crooks.. just use cash app or speed wallet these guys suck... Your money out of your wallet. If I had any warning I wouldn't of even purchased.If thats the cost of the future then we are in for it!!CROOKS PIRATES CHEATS AND THIEVES!!!

Michael Eads
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According to TrustPlane, CoinFlip has a 3.5/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/coinflip-tech