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Car Expert

4.850 reviews
Last reviewed: Feb 18, 2026

Do you agree with Car Expert's TrustScore? Voice your opinion today and hear what 69 customers have already said.

carexpertnow.comMember since Feb 2026

Car Expert is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed February 18, 2026.

Customer Reviews

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Subscription Cancellation

I will say I forgot to cancel my subscription, only needed one car VIN lookup, and was charged for 4 months unknowingly. Luckily I caught one month and called about fraud, and was told about my subscription. Rather than issue a month refund, they gave me the entire 4 month period back. This company is driven by good customer service first and then money afterwards.

Young boy JD
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I accidentally dropped my key fob into…

I accidentally dropped my key fob into a puddle and feared it was ruined. Car Expert calmly guided me through each step how to safely dry it out remove the battery and test it afterward. I followed their instructions and avoided having to replace the entire unit. Most importantly they explained why rushing to use it while still damp could cause permanent damage. Really professional and reassuring support.

Graham Franklin
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I needed summer tires but didn’t know…

I needed summer tires but didn’t know what to choose for rough roads. Car Expert gave specific recommendations based on my car and local conditions. They perform great. Smooth quiet and confident handling.

Madison Shepherd
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After replacing the battery my car…

After replacing the battery my car alarm locked me out. Car Expert calmly explained how to reprogram the remote. Got back in without needing a tow or breaking anything.

Callum Lowe
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I noticed that my car’s cooling fan was…

I noticed that my car’s cooling fan was constantly running even when the engine was cold and the outside temperature was low. At first I thought it was a wiring issue or maybe the ECU was acting up. Car Expert advised me to check the coolant temperature sensor and that was it. The sensor was faulty and giving false readings. Replaced it and everything went back to normal. Very helpful and specific advice.

Sarah
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I was buying a used car for my wife

I was buying a used car for my wife. Before finalizing the deal I checked the VIN through Car Expert. They found the mileage had been rolled back. The seller started making excuses but I walked away. What a save.

Daniel Chandler
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I kept smelling gasoline inside the…

I kept smelling gasoline inside the cabin but couldn’t figure out why. Car Expert advised checking the fuel rail connections. Turns out there was a small leak I had completely missed. Fixed it before it became dangerous.

Youngal Bal
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I had no idea how to prepare my diesel…

I had no idea how to prepare my diesel car for winter, but their checklist made everything easy to understand. Now I’m fully ready for cold weather and confident my car won’t let me down.

Isabel
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The vin report looked so professional

The vin report looked so professional. It included everything, mileage, registrations, and even photos from after an accident. Really impressive.

Jake
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A car looked perfect

A car looked perfect, but the VIN report showed foreign registration and accident history. It saved me from a bad deal.

Timothy
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I was honestly amazed by how detailed…

I was honestly amazed by how detailed the VIN report was. Most services only show basic info like mileage or country of registration, but here I found inspection dates from Italy, insurance history, and even old auction photos. Everything was written clearly, easy to understand even without technical knowledge. The transparency and detail built real trust, and now I never look at a used car without first checking it here.

Robert Stone
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I checked a used BMW before buying it

I checked a used BMW before buying it, and the VIN report revealed two serious accidents. I avoided a huge mistake thanks to Car Expert Now.

Dominic
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I was driving on the highway when my…

I was driving on the highway when my car started shaking badly at around 100 km/h. I got scared and thought something was wrong with the suspension. I contacted Car Expert, and the mechanic answered within minutes, suggesting I check the tire pressure. One tire was significantly underinflated. After inflating it, the shaking disappeared completely. Their calm and clear advice probably saved me from ruining a tire or worse, getting into an accident.

Leoste Teven
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Car Expert feels like having a mechanic…

Car Expert feels like having a mechanic friend always by your side, even when you’re stuck on the road or far from any workshop. What I love most is that they don’t just say “go to service,” they calmly explain what might be wrong and how to check it yourself. They replied within a minute, clearly and without unnecessary talk. Now whenever something seems off with my car, I don’t even Google it, I just message them. Reliable, fast, and human.

Logan
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I’m impressed

I’m impressed, they helped me identify a coolant hose leak through chat. I replaced it myself and saved a lot of money.

Joe Atkins
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Watch using the site

If you are intending to use this site , watch it if you us it once and dont cancel it in time you will be charged 34.95 every month, from there on

Devin Armstrong
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Good

Helpjajajsj

Customer
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You're awesome I finally got the…

You're awesome I finally got the truth.thank you.

Terri Sutphin
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He was calm

He was calm, and very attentive. He listened and guided me well

AWURUMIBE MICHAEL DUBBY
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Wonderful details analysis with the…

Wonderful details analysis with the complete insight about the car history. It helped me a lot to take wise and economical decision based on the car expert advise.

Babar
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Cite this page

According to TrustPlane, Car Expert has a 4.8/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/carexpertnow-com