Outstanding customer service
Outstanding customer service
Cliton Tucker
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Active Link, Inc.
5.050 reviews
Last reviewed: Mar 6, 2026Do you agree with Active Link, Inc.'s TrustScore? Voice your opinion today and hear what 75 customers have already said.
activelinkmortgage.comMember since Mar 2026
Active Link, Inc. is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 5.0 out of 5 stars. Last reviewed March 6, 2026.
Customer Reviews
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Friendly and professional
I would like commend agent Angel for making our experience very clear, stress-free and easy. It was our pleasure to have him working with us in sextant finalizing loan. He did an excellent job.
John
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We went through active link for a…
We went through active link for a Heloc.From the very beginning, Jack was super helpful.He was understanding and patient and helped us through the entire process. Through each step from application to closing , he was in constant contact with us , letting us know the next steps. When I would get frustrated or concerned , I would text him and he would call me within minutes. We were originally going to go with the lender that services our current mortgage , but Activelink and Jack were so amazing and so responsive that it was a no brainer to stick with them. If you're looking at refinancing to lower your mortgage payment or to pull cash out of your equity or to do what we did and apply for a Heloc , I highly recommend that you go through Activelink , and I suggest that you ask for Jack. The process from application to close was literally less than 72 hours, and the online notary service was at no cost to us and it was amazingly easy. My husband and I could not have asked for a better and smoother process. We are very very pleased.
TRACY LIVESAY
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Jack was awesome.
Jack was awesome.
Nathan Parham
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Great experience
Lori, Lindsay & Matthew were great to work with. Definitely recommend!
Porchia Peavy
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Superb customer service
If you are looking for a realtor who truly cares about her clients, look no further than Mallory. She helped me through my home refinance and made what could have been a complicated process feel easy. She is knowledgeable, patient, and extremely thorough with her explanations. I never felt pressured, and her communication was top-notch—she stayed on top of every email and phone call. Thank you for your amazing service!
Raymond Nomel
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Great Deal
Outstanding process. Great attention to detail. Fast process and little to no wasted time. Sarah was in touch and available all the time. Thank you.
Rafael Herrera
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Joe Bosch and Lindsay smith great…
Joe Bosch and Lindsay smith great people working for active link. Thank you very much.
Max BLEVINS
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It was a great experience
It was a great experience. Started on the 7th and closed on 16th. Quick. What took longest was signing. Ty Joseph
BERNARD BIERDEMANN
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Active Link provided a smooth process…
Active Link provided a smooth process for a Helok Mortgage. This included a simple review of our mortgage and we had an online notary to complete the documentation.
Harold Bryant
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Mallory is very detailed in…
Mallory is very detailed in conversation and explaining options and next steps. She handled two transactions for us in one year and both went very well. We would use her again!
Lyndsi D Kelsey
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Mallory Kimberly and her team are…
Mallory Kimberly and her team are exceptional service professionals. They deliver exceptional customer service and delivered exactly what they promised.
Michael
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Jeff @ Active Link was AWESOME!!!
Jeff @ Active Link was AWESOME!!!Very knowledgeable, very friendly, very caring, very professional.I definitely would recommend him to my family and friends.
Bettina Long
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Active Link a perfect way to refinance a Loan
The experience i had with my refinance through Active Link and having Loan Officer Lee wright, NMLS#209956 handle my refinance loan Lees expertise with my loan and the process of the loan was excellent in a very timely manor, Lees kindness and his personality is why i am adding this review Lees Processor Allison Young was excellent by sending documents to sign she also is a perfect and Knowledgeable Processor for Active Link, i have recommended through family and friends and social media to use Active Link for all needs especially by connecting with Lee Wright for refinancing. Bill Lynn 01/24/26
Tobias Lynn
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AMAZING!!!
From start to finish, Alex Morgan & Emily Wells we're outstanding! They were professional, knowledgeable, and incredibly responsive throughout my VA cash-out refinace. They explained every step clearly, answered all my questions without hesitation, and made what can be a stressful experience feel smooth and manageable. Communication was excellent! I always felt like a priority. Their attention to detail and genuine care really stood out. I am ecstatic with the service I received. I highly recommend them to anyone looking for a reliable, trustworthy mortgage partner that has great rates!
Theresa Walker
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Joe B and his team
Joe B and his team was very helpful, kind and considerate to us during our refinance process. Joe was very honest in all of the process. If he could do something he did. If not possible he would tell you. They are awesome! Look forward to working with them again.
Timmie Beavet
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Very knowledgeable and personable
Very knowledgeable and personable. No lapses in availability. Highly recommend to anyone seeking help with home ownership.
terrance dove
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Joe Bosch and team at active link were…
Joe Bosch and team at active link were amazing and so helpful! Saved us money on our refinance and the costs were low! Thsnk you!
Vicki Vickers
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Amazing Company
Outstanding in every way. Great customer service. Joe and Matt are very helpful. This is my lifetime mortgage company with the lowest rates!
RCK
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We had an excellent experience with…
We had an excellent experience with Alex Morgan.
Precilla Canilao
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Cite this page
According to TrustPlane, Active Link, Inc. has a 5.0/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/activelinkmortgage-com