They looked my account permanently for no reason my account was getting popular and getting more followers, then November 2025 Snapchat just locked my account out of the blue and it's still locked to this day.
The disappearing messages and story features makes the app engaging, the snap map allow me to see my friends real-time location.
Privacy settings are complicated, making it difficult for new users to understand.
I loved using the app since get to streak with my friends on the daily and this has helped to maintain bonds among ourselves l can also use the app to advocate for my business and it has generally proven to be a good app l would however hope that they increase more security features in the future
snapchat account suddenly locked.
Gna stop using this. They’re ask is to pay £10.99 for subscription or they’ll delete our memories. Lost trust in this app because they are my valuable memories. They have now removed time stamps that we used to have to make us get the subscription this app was my favourite but it’s gone absolutely crap now
Drains battery very quickly. Privacy setting are complicated and confusing, notifications don't come through properly.
Turns out Snapchat has a stupid rule My Account got locked because I was adding people from my quick add because they think I was Excessively adding people so I guess they don’t want us to make friends easy 😡
snapchat drains the phone's battery very quickly.
I’ve been trying for days to change my email address on my Snapchat account, but the app keeps rejecting the change due to a technical issue on their side.I contacted Snapchat Support multiple times and clearly explained that the problem is not from my end. I was told to wait 48 hours and try again, which I did, but the issue still persists. Now I’m being told again to “try in a few days” with no real solution or manual intervention.This is not professional support. Repeating the same generic response while ignoring the actual technical problem is frustrating and wastes the user’s time. If an app update prevents users from managing basic account settings like changing an email address, then support should be able to fix it manually.What’s worse is that support responses are slow, vague, and dismissive, giving the impression that the user is being delayed rather than helped.I expect Snapchat to either: • Manually update the email address, or • Clearly explain what is blocking the change and how long it will realistically take to fix.Until then, this feels like poor customer service and bad user experience for a major tech company.
their support team is a load of garbage.I hate to even say that but it is true. I am trying to recover an account that has an error message every time I try to log in. "Too many attempts" But I can't tell you the last time I even tried to log in?? I email snapchat support, I give them proof that it is my account, which always leads to "We won’t be corresponding any further to this conversation." Well, can you at least tell me why you are unable to help me? They will not. Ever. Almost like they just don't want to do their job. I am truly starting to believe the emails I am recieving from "Support" are all automated. I have emailed countless of times and get the same message every time. I promise you I am not giving up until I get my account back.
Won’t even let me sign in because it says due to failed log in attempts your access to snapchat has been disabled, fix your app
Snapchat wants to start charging us money to save photos and videos. Never will I or anyone should pay for this when its been free for past 5 years. We will just go back to using our cameras ... money hungry clowns
Lost 6 years of memories. I can provide all the information for the account and they still will not work with me to get me logged in. I am so beyond disappointed. Even Instagram and Facebook has better customer service. I will never use Snapchat again.
Rubbish trash poo heads didnt give 2 months free scamed my friend lovely deal tys
Easily one of the best messaging applications out there. The concept of “streaks” is so great! I like it because I get to stay in touch with my loved ones, without necessarily texting everyday. Great app all round!
I have been using Snapchat for years, saving precious memories of my life, moments I will never get back. And now, just like that, all those memories could disappear because Snapchat decided that our lives are not worth keeping unless we pay for them. Years of photos, videos, memories, gone — just because they want money. I can’t afford it, and yet they are punishing me for living my life and trusting their platform.The greed doesn’t stop there. Every few seconds, another ad pops up, disrupting conversations, disrupting stories, disrupting every moment. I’ve used other platforms where ads are once at the beginning or end — here, it’s relentless, invasive, aggressive, constantly reminding us that Snapchat only cares about money. They want to extract every penny, every click, every memory we hold dear.This isn’t just about storage. It’s about how they treat their users. Years of shared moments, laughs, milestones — all for profit, profit, profit. Every 10 seconds, another ad, another reminder: we exist to make Snapchat richer. Every update, every policy, another layer of greed.I trusted Snapchat. I spent years on Snapchat. And now, I feel betrayed, helpless, and angry. This isn’t innovation — this is exploitation. This is a platform trapping users, monetizing our past, and forcing us to pay to keep what we created.I wish I could warn everyone: if you care about your memories, if you care about your time, if you care about a platform that values people over profit — don’t trust Snapchat. They’ve made it clear: our lives, our memories, our trust — mean nothing unless it’s profitable.I’m heartbroken, I’m furious, and I’m begging Snapchat to understand: we are humans, not wallets.
Snapchat recently banned me after having my account since 2017. I did nothing wrong, the automated ai locked over my account and supposedly said it was in violation of community guidelines.
I will never use this service again. I got banned for selling airsoft stuff while drug dealers and OF contents run riots on the app. Embarrassing pedo service 👍🏻
Snapchat said our streak expired when it hadn't just to get money. There is no support for this. There is no chat option, help desk, anything. If this happens again, we're going to stop using the app entirely.
